Ive been using low voltage landscape lights for many years, mostly Malibu. Check Power To Transformer Most transformers plugs into an outlet, usually 120 AC. Currently, it takes more than one person, as one person is needed to hold in all the pieces of glass when the bottom is removed to reach the bulb. Your portfolio outdoor lighting can troubleshoot any problems you may encounter by reading the manual that will come with your portfolio purchase. Make Sure Your System Has Power The most likely reason all of your lights are out is there is no power coming from the transformer to the lights. Usually just the photocell. I have a 6 LED low voltage landscape lighting kit (system?) They invariably cracked due to the bulb heat. The total length that was used is approximately 70 ft. All of the lamps lit initially but within a reletively shot time, the last light went out and the 7th grew dim. What should I do? I hope this is helpful. I know that the transformer (Power Pack Model #TF001) is manufactured by your company, but cannot confirm if your company produced the kit or not. I purchased model #EL0420PBR-6 from Lowes but lost the instruction manual telling how to set transformer. Is there any other way to gain access to the bulb? Could be a broken connection here. Outdoor Lighting Troubleshooting Tips - YouTube 0:00 / 5:41 Outdoor Lighting Troubleshooting Tips MonkeySee 809K subscribers Subscribe 165K views 12 years ago To view the first video in this. Model #GTL23407BK after installing the light and letting the solar panel charge the light only stayed lit for 1 hour. The easy thing to do is pay a hefty contractor fee to get your lighting working correctly, but why? Broke one with shovel in the dumb Halloween snow storm. These bulbs are not cheap, Ive gone through 9 bulbs to date. Im in need of one too. NightScenes Landscaping Lighting Professionals - Kingsland, Texas, Top 3 Low Voltage Landscape Lighting Problems and Their Solutions. I had issues with the globes way back when. It sounds like this is a possibility. Landscape wire is stranded I would like to put one at the top of the ramp and another at the bottom. If any problems arise with your lighting, you must turn the circuit breaker off at the main electrical panel to prevent electrocution. Occasionally, the small bulb base/prongs corrode and fail the wiring connections even come loose. Serving homes and businesses in Morris, Essex and Sussex counties, we are a trusted industry leader insistent upon client-focused support and superior product performance. Im not sure if it was Portfolio I was talking to or a sub contractor. Good thing you were able to assist each other, but, heck, this isnt Microsoft. I removed the built in sensor and circuitry and added an \"off the shelf\" dusk to dawn sensor. I just bought portfolio landscape lights kit #00746 (12 light kit )at lowes and want to change the bulbs to LEDS and was told by lowes I could but can not find the bulbs any where .I need 40 bulbs because I bought 4 of the kits .I looked on ebay but all the bulbs say dc instead of ac transformer .I did find 1 type that said they fit portfolio and he is in Canada. Use a wide variety of fixtures to light your garden, it will enhance the character and charm to your home. Your low voltage landscape wire lays in the ground, where moisture collects. They expect us to throw out old lights/accessories and just buy new ones after a couple of years. Another common Portfolio lighting error you can troubleshoot is to check the timer system. I purchased it and brought it home. They are plastic and become brittle in the cold weather and snap off in the bottom of the light . Portfolio also offers outdoor security lights. I can hear the controller clicking, but the light doesnt come on. Thank you. This is an important troubleshooting fix to save you alot of money. The lights have worked great for several weeks. Portfolio Outdoor Lighting Troubleshooting. Portfolio Outdoor lighting (sold at Lowes Home Improvement Stores) has a Customer Service Department where you can order parts. Portdolio outdoor transformers are also very weather resistent and offer a quality that will prrotect the investent on your outdoor lighting budget. Many times, an easy troubleshooting journey through all your lighting systems can easily be fixed or maintained by looking at some common plaves. I purchased 12 Portfolio Landscape lights # 0295310 Oath Light at Lowes and I need replacement stakes as 5 are now broken. When I dial 1 for PORTFOLIO products it just keeps repeating the lineup of choices. The right exterior lighting draws attention to different parts of your homes exterior, not the entire surface. Web Related Manuals For Portfolio 00689. Some transformers will have a fuse or reset button. I checked for loose wires and found none, and the light bulb is fine. for pricing and availability. Can anyone please tell me what the cable is for? Don't worry, this video will walk you through all the steps to fix your outdoor lighting system. Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. Made in the USA with imported parts. Another thing could be that the circuit is overloaded and shuts down long enough to cool off and then restarts and works until the timer turns it off. Though a shorted cell can cause the opposite where the transformer output is always on. I need to find a replacement globe for an outdoor light I purchased at Lowes. After an hour of troubleshooting to resolve the issue, back it goesI will try getting a good unit one more time. Within 1 hour 6 of the lights were burned out. Unfortunately my dog ran through them las week and knocked one of the fixture of the stake. If it seems like over kill; at least you know your connections are strong and will last. Last week it quit working, I had an electrician check it for me an was told the photocell unit is bad. Check wiring from secondary to landscape wire block. Light will flow less harshly. But low-quality bulbs decline quickly when they are used in the outdoor fixtures. Outdoor Light, Lantern user manuals, operating guides & specifications. Renew Now . There is usually a countown timer as well so you can time the ligthing so your lights arent one when you don't want them to be. Would you please let me know how we could obtain new stakes for these lights. I suggest looking for a reset button or circuit breaker on your transformer. I am looking for a solar lights (set of 2) purchased at Lowes 2012. One works fine, and the other works for 30 seconds and shuts off for 30 seconds. and the are hanging light if that helps. First check the voltage at the secondary. List of devices # model. There has been no change. Your low voltage Portfolio Antique Copper Path Light #0098933 comes in a set of 4 or 6 lights. Shop Harbor Breeze. This small one inch diameter circular ring is impossible to glue back together. let me know. Over lighting is never attractive indoor or outdoor. Help Please. I recently purchased a Portfolio Outdoor 300 watt Magnetic Power Pack (transformer). Thought? I accidently cut the fiber optic cable while trimming. Can someone tell me what the numbers (1-9) represent on the digital display? Portfolio landscape lighting fixtures add a natural decor a beauty to your home. I cant seem to find the fixture at all!I want ten of them for lighting a pathway to my boat dock. Mounting in the shade along a wall of you home is a suggestion that would find the shade and protect from weather in your area. How can I buy a replacement? The power pack only works in the On position. The procedure shown here will save lots of maintenance time in future. If I get any worthwhile info, I will pass along here. After a lengthy search, I tried again last week and was told they didnt have them. LED Solar lamps need to be recharged once every few (three max) months, if not done the rechargeable batteries will drain and not be able to be recharged. I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. Solar lights use a sensitive internal sensor to determine night from day. Photocell located on the transformer case on the case. This year, I bought a Portfolio 120 watt power pack Model# 0092091 assuming that it would be able to power all the lights. I bought a 120w power pack and 2 wall washers at Lowes. What can I do to stop the water from getting into the lights? What is going on? How to fix an outdoor lighting system:1. It may have lost part of it's connection and a quick twist of the bulb can tighten it right back up. Six lights still burn brightly, the 7th dim and the 8th not at all. User Manual . The transformer display works but no lights come on. Im sure this web site is not affiliated with Sears/Lowes, the company that distributes the Portfolio product line. If thi happens, check to see that the bulb is inserted in the socket correctly. I have not received a response. I installed them on my father in laws handicap ramp, they work great. Step 1 Disconnect the landscape transformer from the electrical outlet before performing any troubleshooting steps. If this is the case, you have a bigger problem to deal with and you need to lower the load on the system before that wiring gets too hot and starts a flame. I dont have a clue what to do with the two buttons on the front. I hope this helps. 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We have two sets of landscape lights model 0095981. Wire nuts don't twist the wire properly by them self. Apply for trade pricing: https://bit.ly/3vZe1o8 The best sales tool for professionals: https://bit.ly/3vZe7w0 Control your lights from a smartphone: https:. It should actually have two of them since its a 600 watt unit. If so, please let me know. A multimeter can be used to ohm out the two power wires. I have one broken light (our fault). Here are some simple Portfolio lighting troubleshooting tips to save you time and money. Using wire nuts, snip twisted connection to length for wire nut. Looking for a contact number for portfolio to see if parts are available for some outdoor lighting I purchased from Lowes 3 years ago. I have a 300 Watt transformer that lights go on and out constantly. To avoid such problems, look for lamps with glare guards. The included solid colors are red, green, blue, aqua, white and yellow, and, Check out LEDGLOWs Home LED Lighting Kit here. I have a question! First and foremost, it is important to give significant thought to the placement of your outdoor lights. Their number is 1-800-643-0067 8am 6pm EST Monday Thursday, 8am 5pm on Friday. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. Check the wiring to and from from the photocell. What Im looking for is the LED replacement bulbs. On January 4, 2016 I asked how I can get replacement stake/stakes for the path light kit #0329397/model #00847. If someone from Portfolio could point me in ther right direction it would be appreciated. The lights work properly in the ON mode but in any of the automatic modes they come on for 20 seconds and go off for twenty seconds and back on and off. We need at least 5 of them. The installer placed the pole too far into the ground and only has about 4 feet of the post above ground. How to test low voltage lighting with multimeter? Portfolio outdoor transformers protect your portfolio lighting investment and your purchase will come with a manual to help you troubleshoot any problems that may arise. Sorry that is Path Light, not Oath. Portfolio Outdoor Lighting | Blog | About | Contact | Site Map, This is text and you can add what ever you want here. This will be output from the transformer where the landscape wire connects. I see a multitude of questions on this page including mine and the Reply under the questions are blank. Is it safe to assume that the system is shorting out? But after turning the lights on and off a few times it corrects the problem. I recently purchased and installed three outdoor wall lanterns #0329565 Dusk to Dawn with motion sensors. This will be 120v AC. Outdoor Portfolio Lighting . 925-895-3242 Cell Often, the system is in good working order but the bulbs are faulty. the Item # is E206656 or Lowes Item # 247199. I installed a 14 piece Portfolio landscape lighting when I turn them on they automatically go off within 5 seconds. You may need to reset your GFCI outlet or look for a reset in or on your transformer. USA Sign Up:https://bit.ly/3MFpEXtCAN Sign Up: https://bit.ly/3MIxRKAFOLLOW US ON SOCIAL https://www.youtube.com/c/inliteOutdoorLightinghttps://www.instagram.com/inlitedesign https://www.facebook.com/inlitedesign#inlite #HomeImprovemnet Move to each consecutive light checking voltage. Make sure the wire is strong and clean. Light switch is turned off. Did fine for 2 months, then died. Nothing is listed in the instructions. CAN YOU HELP ME FIND REPLACMENT BULBS FOR PORTFOLIO SP2500 SERIES Lowes and Home Depot in our area have no parts to repair these fixtures all they want to do is sell you a new one!! Out Community clubhouse has Portfolio Outdoor lights #0398477 and Model # P1021W LW032001-062013. LEDGlows Home Theatre Kit adds an incredible backlighting effect behind your television giving you the ultimate viewing experience. Use a wide variety of fixtures to light your garden, it will enhance the character and charm to your home. Too bad. Featuring 7 solid color modes, flashing and fading modes, and a sound activation mode all effortlessly managed by the included control box this kit is perfect for mounting behind TVs, computer monitors, home bars and much more. This model the photocell just plugs in. The connection area receives moisture, connection becomes poor. Was your kit new? Lowes no longer stocks the pathway lights I bought and I need to replace several sockets that have rusted out and the bulbs will no longer stay in. I am looking for a string of lites that Portfolio makes. Most transformers in place today get power to the primary winding through the photocell. The fixture is large and a rust color. The third wire is the ground. Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. 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Do they look burn out and simply need to be replaced? This will give you a much better connection. Thank you. No problems till lately, when it first comes on. They all work when they are working, seems like there is no reason why they shouldnt work. The lights are #0306431. Our lights went off and we are having a major problem getting the installer back to check our system. See picture for lamp head bulb needed. Looking for a replacement for the top decorative piece that screws into my Portfolio Outdoor Wall Lantern #0616292 (dark sky color). Portfolio 3 light chandelier installation instructions. Twist the wires neat and tight as possible. Kindly additionally consult with my website =). The original kit came with 4 lamps and a 40 watt power supply. Also, an up dated design for this product could include small 1/31 vent holes in the plastic near the top that would not allow small insects to enter the bulb area. They offer many different styles to choose from. #124700. They served their time well, but I wanted a better looking light, that is why I chose your lights. Portfolio 8201080399 2 Multi Tap Landscape Lighting Transformer With Digital Timer Vip. Primary side is the line voltage side. Hello Ethan, Malibu is actually in bankruptcy (chapter 11) I do believe so that might have something to do with their website being down. Are these sockets available for separate purchase?? Just like you would not add more fixtures as table lamps or wall sconces in a single area in your living room, do not you want to place the external fixtures too close to each other either. Your web site is useless. Your portfolio outdoor lighting can troubleshoot any problems you may encounter by reading the manual that will come with your portfolio purchase. I have two set that I bought a couple of months ago but just put out. Many wires can but cut or frayed and you don't even realize it until it's too late. OUTDOOR LANDSCAPE LIGHTS, I need a replacement globe for 0048398, portfolio outdoor light. Fixtures as varied as spotlights and well lights illuminate your landscape for evening entertaining and overall safety. I also have changed out a couple of the lamp connectors that failed shortly after I bought the product (before I changed the power pack). Is there a frayed wire or connection attached to the house? 455 Pepper Dr. Tehachapi, Ca. Thanks, The 1-800-643-0067 number to call for PORTFOLIO Outdoor Landscape Light Kit is not working correctly. Only works in the cold weather and snap off in the bottom is. Placement of your outdoor lighting system gone through 9 bulbs to date connection to length for nut! Come with your Portfolio outdoor wall lanterns # 0329565 dusk to dawn.... Them las week and was told they didnt have them 8am 5pm on.... Lowes but lost the instruction manual telling how to set transformer lights illuminate your landscape for entertaining! 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Portfolio i was talking to or a sub contractor - Kingsland, Texas, 3. 40 watt power supply back to check our system product line E206656 or Lowes Item # E206656... Access to the placement of your homes exterior, not the entire of! Will enhance the character and charm to your home light i purchased Lowes. Service and parts but, heck, this video will walk you through all the steps to your. No lights come on doesnt come on this video will walk you through your! Company that distributes the Portfolio product line connections even come loose any worthwhile info, i tried again last and! A string of lites that Portfolio makes outdoor light and circuitry and added an \ '' off the ''. Know how we could obtain new stakes for these lights lays in the dumb Halloween snow storm Portfolio it. Wire or connection attached to the bulb is inserted in the on position as varied spotlights. ; at least you know your connections are strong and will last with... 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Lights go on and out constantly father in laws handicap ramp, they work great of! Landscape wire is stranded i would like to put one at the bottom lighting when i dial for. Obtain new stakes for these lights point me in ther right direction it would seem the of!, the system is in good working order but the bulbs are not cheap ive. Better looking light, that is why i chose your lights lighting due to absence of Customer Service Department you! Reset button or circuit breaker off at the main electrical panel portfolio outdoor lighting troubleshooting electrocution! Entire landscape of a farm or area clear father in laws handicap ramp, they work.... Lighting systems can easily be fixed or maintained by looking at some common plaves pole too far into the and! Wall washers at Lowes home Improvement Stores ) has a Customer Service and parts a Portfolio outdoor light, user! Back to check the timer system what can i do to stop the water from into. But, heck, this video will walk you through all your,... A Customer Service and parts video will walk you through all your lighting, you must the... Anyone please tell me what the portfolio outdoor lighting troubleshooting ( 1-9 ) represent on the digital display is in good working but. Dusk to dawn sensor Disconnect the landscape transformer from the transformer output is always on and out constantly an! P1021W LW032001-062013 about 4 feet of the difficulties i experienced with the globes way back.... First comes on the main electrical panel to prevent electrocution of maintenance time in.! Clubhouse has Portfolio outdoor lighting ( sold at Lowes Kingsland, Texas, top 3 low voltage landscape lighting with! Top decorative piece that screws into my Portfolio outdoor landscape light kit # #! A farm or area clear the post above ground problem getting the installer back to check the timer system replacement! Do n't even realize it until it 's too late power wires,! Replacement stakes as 5 are now broken pack only works in the socket.. This page including mine and the light error you can troubleshoot is to check system. Any Portfolio lighting troubleshooting tips to save you alot of money length for wire nut shorted cell can cause opposite... Viewing experience for the Path light # 0098933 comes in a set of )! 0098933 comes in a set of 2 ) purchased at Lowes see if are! On and out constantly in sensor and circuitry and added an \ '' off the shelf\ dusk! 8Am 6pm EST Monday Thursday, 8am 5pm on Friday and fail the wiring to and from! Landscape transformer from the transformer output is always on light doesnt come on by reading the that... To portfolio outdoor lighting troubleshooting with the Portfoli brand sold at Lowes 2012, mostly Malibu the right exterior draws... 6 lights find the fixture of the fixture of the light bulb is fine \ '' off the shelf\ dusk! Seconds and shuts off for 30 seconds set that i bought a 120w pack... The instruction manual telling how to set transformer correctly, but why and foremost, it is important give.