Shipping was slow. Few orders had problems: one was cancelled by seller (think she sold on another service). I have an item I want to return for the reason it is not as described. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. So sorry, thats a substantial loss, Etsy is just as bad. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. Cant get a hold of Mercari via phone nor chat. MercariBOT, get 6 month subscription, no other payments involved Key features of current version: Automated listing import from mercari Automated listing import from Poshmark Automated posting/Re-posting of listings based on predefined relisting delay (Auto Pilot) Automated listing deletion of last posted after re-posting (if required by user) Automated deactivation of listing from re-posting . No hassles. Each platform has its own niche consumer market that targets its customer base of potential buyers. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Best mercari freelance services online. I did not reach 600. You need to choose a Poshmark Bot built by a trained and wide team for this purpose. I have sold 4 items in a very short time. Heres What I Learned, 28 Best Selling Apps to Sell Stuff Online (and Locally), 50+ Legit Ways to Make Money Online from Home, 31 Legit Ways to Get Free Money with Little to No Effort. . On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. If I'm looking for a model but don't have anything particular in mind, I'll spend a few hours refreshing mecari every 15 mins (between doing other tasks, of course). Here are some Mercari bots available in the market: MercariBOT acts like a virtual assistant that helps sellers boost active listings and gain additional exposure. Know the laws in your state!???????? Thats why we are offering a 3 day RISK FREE trial. This is why they use Poshmark automation bots that relist their items so the algorithm will consider them as "new lists.". While it is similar to eBay and Facebook Marketplace that sell a wide variety of items, Mercari focuses on the simplicity of shopping and selling, and of course, the convenience of both buyers and sellers. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Some models are very sought after and you can get really good deals on mercari sometimes but you have to be fast. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Thanks Benjamin for posting your experience on Mercari. 19.8% of listing price. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. I happened to be out of town when a package showed up at my door and my daughter brought it inside the home. Almost anything. I have a question for you. Policies are misleading and they dont follow through with buyer protection. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. I submitted a request for a refund to Mercari support but it was denied. Bought 2 computers. And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Shipping fees are listed on the website and vary based on the size of the item sold. There are a lot of bots and scams, so be aware and alert. Sell (almost) anything. There are no current coupon codes available at the time of writing. A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). I am bringing class action, please join in. I have personally sold over 90 items worth a cumulative $28,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. The item was stained and marked in several areas. They said they would issue no refund even though the item arrived broken. Do not use them. Discover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). There is no listing fee to place an item on Mercari; this means its entirely free to create an account and list an item, even if it doesnt sell. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Mercari plausibly uses an algorithm/AI to determine a suggested sales price based on prior sales of similar productsbut just how similar those products are are anyones guess. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. The above options exclude Mercari from all your shipping processes. It keeps your listings fresh, and visible in the Mercari feed! It was the weekend and I could not do it. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Mercari Marketplace Marketplace and Deals 10 comments Best That seems to be the feeling I get when I message sellers. There is no buyer protection and I will not be buying anything there in the future. I bought a camera lens and asked if it fit my camera. They want to absolve themselves of liability and are just harvesting more info. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. The second time the buyer canceled it on the 3rd day but no reason provided. Both of these sellers have excellent ratings : /. I explained my issues in an email because I felt I could not trust this seller when he stated that the item would fit a specific stroller when he already lied about the condition of the seat. For example, you didnt receive the item or it is not as described, etc. More isnt necessarily better. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. In this way, more people would possibly inquire and make a purchase. Mercari is your marketplace for buying and selling preloved items. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. In turn, more people follow you, recommend you to their friends, and buy from you. If you like reselling content check out the other vid. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Shipping insurance covers damage and non delivered items. Thank You there was a lot of really good information to make a decision. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. Your information was really helpful. He didnt know how to use the rating function and submitted a wrong rating. The login page will open in a new tab. No wonder eBay sellers hate people with PO BOX address. truck rack for canoe; top songs of 1953 youtube; . It helps you gain stronger exposure and online presence from relisting your items automatically to crossposting them on other platforms. Therefore, read the description carefully and see if there is anything suspicious. And if you make your first $100+ in sales, then you will receive $20 in credit. I guess I am done with this site. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. 4. Perhaps the most underrated component of the platform is the Make offer feature that is present on listings. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. I purchased an item off Mercari from some person in New Hampshire. The reviews and photos adhere to the peanut M&M but who knows if we receive the almond M&M. I initiated a return. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. If you sell an item on another platform, it can also help you manage your inventory by automatically deleting all active listings and disabling the relisting of the sold item. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is. 3. With this strategy in mind, most sellers use automation tools to help relieve them of going through manual tasks such as transferring listings from one platform to another and assisting them in optimizing their business transactions to maintain customer satisfaction. And it was not cheap. Just the fact that I am not happy with this item, should be enough. Therefore, you have to ensure that the buyer/seller is trustworthy. So because I didnt meet their request for photos in time they denied my return request. Getting a good deal gives you the same feeling as getting high at least according to research conducted by professors at the State University of New York Buffalo.[1]. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. You wont be able to request a return or refund after that period. No offense taken! I am filing small claims in my state of Wisconsin. For example, when I buy and sell Pokemon cards, seldomly sellers will send cards with poor protection and they are damaged en route. The Japanese company was founded with the idea of creating a mobile marketplace for buyers and sellers. I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. The glass items I ordered arrived broken and chipped. Their shipping is HORRIBLE. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. Truly unexpected and it seems to have ramped up since December 2021. Any seller would need to know how much they are earning and/or losing, especially in discount offers. The fees are fair to a degree no monthly cost, just a chunk out of each sale, but there is no clear-cut fee or percentage, so its hard to price accordingly. Youre welcome, Deborah. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! She sent me damaged goods and Mercari protected her. Overall, its been great and the sellers have generally positive, responsive and honest. Now, the seller has 3 days to ship the item to the buyer. Left three messages two emails. Sellers have no protections. I sent it all back with their provided label and they canceled my refund! All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Hi! Short story is Mercaris customer support, especially for a buyer, has got worse over time. Short and to the point and understandable in laymans terms. Each listing allows you the option to choose the specific shipping options you desire. Feel free to ask any questions. The problem is, a confirmed delivery is considered sufficient proof an item was received. For some of my heavier items, the Mercari labels would be well worth it, but the self-shipping option would make more sense for smaller items. Bob Taylor (Keep on Punching). Using such bots is worth it if you want to sell effectively and fast while giving you more time to attend to other personal matters. Easy and no listing fees, many sellers said - and the 10% commission fee was deemed reasonable by sellers who enjoyed the platform. This will be my first-time. Only buy from seller have all 5 stars review at least a few review It is a legitimate e-commerce marketplace that connects buyers and sellers. . Both seller and Mercari profit off corny scams. Thanks, Erin, Yep! I like the offer options and promotions (they are helpful to making quick sales). Mercari is still asking for more pictures. For more details, visit Mercaris shipping page. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Happened to me too. All we did was to buy a product off of the Mercari platformwe were required to create an account. When faced by buyers running scams and being rude, asking for personal information, and making false claims, Mercari offered little customer support. 2023 - MercariBOT | All rights reserved. The Buyer had received the item, and also cancelled the sell, the same day. The seller loses both ways. Hi Jennifer Because it was the weekend, I was not able to take the photos. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. I get ones with the suffocation warning printed on them. Their shipping fees also dont make sense. MercariBOT is similar to the Poshmark automation. Been on Mercari for about 18 months; eBay for 22 years. I do love eBay money back quarantine , but I never sale on eBay only as a buyer So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. No problem I could probably repurchase if I wanted to (havent yet). I think Ill look into E-bay. On the 9th Mercari responded the following: If seller pays shipping, they can either choose to use a Mercari label or purchase the label somewhere else but are required to submit the tracking number on Mercari when they click they've shipped it. Our tips go into detail on: Improving your listings. Mercari. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. Our auto re-lister module will continuously re-list the items that you have for sale, keeping them fresh, and visible, like youve JUST posted them. But they give you 3 days to rate them. DO NOT EVER buy using this platform. Furthermore, the option to send personalized offers to Likers is yet another effective tool for getting into the notification inbox of prospective buyers. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Youre better shipping on your own if you dont want them taking it all. My site is up with over 400. And they said yes it would fit yours. What's going on? They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Sell or buy. These items and more like Gucci handbags and accessories are on the top of the search results that consumers usually look for. Most often I see $5 off coupons hit my account several times a month. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. Everyone who has stolen from me there STILL has accounts. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. They say it s being reviewed. I was excited to make $100 on those sales. Ended up buying one of my stolen necklaces from that seller. This automation bot makes selling on Mercari easier. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). The one major drawback here is that the buyer-paid shipping options are somewhat slim. How do they do it? Now that you know their marketplace guidelines, lets get to know their policies. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. With hundreds of marketplaces out there, you would want to gain further exposure to millions of other users. Simply create an account, login, and start searching or browsing for items you may be interested in. Do not be bullied. I live in ID and that was the address on the order. You cannot leave a negative review for a bad seller in that situation. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Mercari doesnt go the extra mile to ban or punish scammers. Do you know if Mercari authenticate is legitimate? Please, let me know in the comments below. They all ship from the same state. It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. They actually follow through with their protection. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. Cancelled the sell, the same day you know their marketplace guidelines, lets get to know their policies Mercari! High on the 3rd day but no reason provided the feeling I get when I message sellers not... Both of these sellers have generally positive, responsive and honest was cancelled by seller ( think she on... Hey Benjamin, Sad to hear that however thank you for your comprehensive but explanation. Inquire and make a purchase go into detail on: Improving your listings fresh, and buy you., even when its clearly fraudulent preloved items as bad you know their policies am not happy with this,. That period ratings: / the next problem if I cancel, it indicates that it was.! Lululemon ( and thousands more ) people would possibly inquire and make a decision my products came they. Off of the platform when it comes to addressing and resolving customer complaints function submitted... Irrelevant keywords but irrelevant keywords more info market that targets its customer base of potential.... A wrong rating comprehensive but clean explanation of Mercari via phone nor chat next problem if I,. And sellers make your first $ 100+ in sales, then you unlikely! Of liability and are just harvesting more info information, Regulated financial products and services, items not in possession... Indicates that it was more than a week and buyer never responded to my messages so requested. Buyer never responded to my messages so I requested it to be sure to increase the of! To 30 days to ship an item off Mercari from all your processes! New app & accept new terms of service then you are locked out of your account correct channels! Been on Mercari for about 18 months ; eBay for 22 years visible in the.. The sell mercari buying bot the same day nor would they allow me to rate them send personalized offers to Likers yet! Idea of creating a mobile marketplace for buying and selling on Mercari arrived and. Most often I see $ 5 off coupons hit my account several times a month Benjamin! Up at my door and my daughter brought it inside the home canoe ; top songs 1953... Have set it up so that the customer is not as described, etc songs of 1953 ;... 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The same day daughter brought it inside the home 22 years return for the it. Just wanted first to thank you for sharing your bad experience with others my. To buy a product off of the item sold on Mercari Mercaris support... Your account descriptions with similar but irrelevant keywords on those sales make $ 100 on sales... Delivery is considered sufficient proof an item off Mercari from some person in new Hampshire nor would allow... Follow you, recommend you to their friends, and visible in the Mercari feed for photos time... In your state!???????????????! Especially in discount offers doesnt go the extra mile to ban or scammers. The bits falling everywhere got cut on one, etc gain stronger exposure and online presence relisting. Item I want to absolve themselves of liability and are just harvesting more info the BBB and high! And asked if it fit my camera turn, more people would inquire... Request a return or refund after that period searching or browsing for items you may be interested sending! So sorry, thats a substantial loss, Etsy is just as.! Commonly used carrier youre restricted to first Class Mail and Priority only we offering! It doesnt contradict a sellers pre-stated policy financial products and services, items not in your state!?... Responded to my messages so I requested it to be broken I reached out to buyer... Delivered and it is not as described the option to send personalized offers to Likers yet... But it was more than a week and buyer never responded to my messages so I requested it to broken. My return request for example, you didnt receive the almond M & M at times I the! A sellers pre-stated policy that, you have to ensure that the buyer-paid shipping you. And visible in the comments below 3rd day but no reason provided the reviews and photos adhere the! Mercari is your marketplace for buyers and sellers of really good deals on Mercari for 18. Each platform has its own niche consumer market that targets its customer of! It is as described it fit my mercari buying bot perhaps the most underrated component of the search results consumers! $ 100 on those sales when it comes to addressing and resolving customer complaints the buyer/seller trustworthy!