Short answer:yes. On your control board, youll find several terminals into which your thermostat will need to be correctly wired. There are ones that claim they do not require one (nest. If you wonder if thermostats can go bad due to wiring problems, the answer is yes. Most furnaces have a high-limit switch that prevents the system from overheating. The air seal helps provide a tight seal to reduce the amount of air flowing across the GLAS device and impacting its sensors. If your heat pump has a compressor unit with metal fins and a fan outside, you have an air-sourced heat pump. (Air conditioner), W terminal will use the white wire. (1 answer), Q:QuestionThe outside temperature is stuck on 37 degrees. Can GLAS continuously run my fan when Im home or sleeping? #2. Air Quality: Air quality is determined to be Good when it meets the following criteria: tVOC (61-200 ppb), co2 (601-900 ppm), and humidity in the normal dynamic range based on outdoor temperature. . When in Auto mode, GLAS will automatically run your fan as necessary with heating, cooling, or as otherwise necessary. GLAS is also continually learning from your preferences and daily rhythms to help you keep your home comfortable, monitor your air quality, and regulate your energy use. In addition to reducing undesired airflow, the air seal provides a small amount of additional insulation, helping reduce the impact of the wall temperature changing as the flowing air changes the wall temperature. Johnson Controls has been in business since 1885 and it has earned its reputation for putting customers first. This way, GLAS can help save you energy by only ventilating when the air quality needs to be improved. Now, if the circuit that's powering your thermostat trips, then you'll have a loss of power. If you want to check your fuse and other circuit components, simply inspect it or hook it up to a multimeter (Testing for a blown fuse). We strongly recommend installing the Air seal on your device, even if you do not suspect it to be necessary. Our commitment to customers extends to using potent tools, such as encryption and secure communication protocols to keep customer data safe. Note that you do not need to have a wire for every terminal. October 2022 in Gas Heating. First, the GLAS smart thermostat model number SIO2-00000 was discontinued in 2019 and then followed by the replacement model SIO2-10000 was also discontinued in 2020. GLAS operates by cycling your heating and cooling system on and off to keep your home near the temperature preferences. If your thermostat is not powered by batteries, youll want to check if your HVAC equipment, including the transformer, is working properly. Our runner-up pick, the Nest Learning Thermostat 3 rd generation is street-priced at $212 . I added the Wifi network again and that fixed the problem. To set your temperature preferences for home, away, and sleep, go to Settings -> Comfort -> TemperaturePreferences. In addition, the GLAS by JCI mobile app will no longer receive feature updates or bug fixes. When enabled, it will cause GLAS to operate the fan continuously when your device is in a Home or Sleep state. To see if the fuse needs replacing, you can visually inspect it or use a multimeter to test it. Why not? To view GLAS full installation instructions, click here. If, after checking all of the items on this checklist, your thermostat still has no power, youll probably want to call a professional to look at the problem. (0 answers), Q:QuestionMy GLAS thermostat is giving me messages that it is off line and it is no longer available. After doing a factory reset, check the updates and install the latest security and functionality features to make sure that your reset thermostat is up-to-date. The thermostat is across the room--a good thirty feet of wire away. 3. However, a factory reset will delete all stored data on the device, including temperature preferences, schedules, connection to your devices, and any other personal data. Heat pump systems can typically heat your home one of two ways: using the heat pump or auxiliary heat. Clean your thermostat. Numerous factors impact the temperature that is sensed by your thermostat. You can alsoclick the buttons below. Not only will your air quality improve, youll save energy by not running your cooling or heating systems.2, 6, When cleaning a bathroom, turn on the exhaust fan to help remove some of the contaminants from the cleaning products. When GLAS senses that your homes air quality is good, it will not enforce the minimum hourly fan runtime. Loosely attach your GLAS thermostat to the wall using the included screws. If you have entered passwords for other networks, your system will automatically connect to them. Yes, GLAS supports heat pump systems with electric, gas or oil auxiliary heating. The fan or blower might also stop functioning over time, which could be because an electrical connection has failed somewhere down the line. There is always that garbage trick of jumping wires and sacrificing your fan control, or paying someone $300 to run new wires. Outdoor weather tracking also allows the thermostat to calculate your energy savings to improve your energyusage. (3 answers), Answered 2 years ago by KsilvaVerified Purchase, Q:Questiondo you have to have Wi-Fi present to use this product? I have a lennox G61MPV, which is giving me problems. the 2 C wires on the control board should have been left in place, one of them should go to the condensor, with it disconnected, it won't turn on. However, Hourly fan runtime and air quality control features will notactivate. In Off mode, you can manually activate the fan. Noisy Flame 12. If your home has a forced air heating and cooling system, where a fan moves air throughout your home when it is heating and cooling, then a professional can install a ventilator on your homes existing heating and cooling system. Johnson Controls GLAS Thermostat How to & Troubleshooting Guide, Mysa Smart Thermostat How-to & Troubleshooting Guide, Nest Thermostat How to & Troubleshooting Guide. I went into Settings->General->Wifi->Forget this network. After connecting to Wi-Fi, entering your postal code, setting up a schedule, and heating or cooling your space, GLAS creates a thermal model after a few days of runtime. When connected to Wi-Fi with a valid postal code entered, GLAS allows you to specify the outdoor temperatures above which auxiliary heat will never run, and below which auxiliary heat will be preferred as a more efficient method of heating. Mendota Gas Fireplace Troubleshooting Guide 1. Does GLAS support dual fuel heat pump systems? If changing the batteries doesn't help, your home's main power source might be the problem. Sleep mode is the temperature settings you select for your waking and sleeping hours. Some fixes are relatively simple, but an internal problem may require replacing your A/C unit. Simply navigate to Settings -> Vacation on your GLAS device or the mobile app and schedule the time that you will be away from your home. Increase thermostat by X degrees, Decrease thermostat by X degrees, Set thermostat to , Whats thermostat temperature. If you set the temperature for high and it still doesn't. Burner Will Not Turn Off 7. By tapping on VOCs, CO2, or RH, you can get more detail of each aspect of your air quality. HVAC systems account for an estimated forty percent of energy usage in most buildings.1 GLAS works to reduce that number by tracking your energy savings so you can conserve usage and keep energy costslow. The factory reset process may take up to 20 minutes to complete, during which time your device will go through multiple stages and you may see blank screens from time to time. For your convenience, use this simple checklist: Inspect the breaker box to see if a breaker has been tripped. Something else youll want to check is if your thermostat is wired correctly into the control board. Too Large Flame 2. If the device is unresponsive, reboot the thermostat by removing the cover and holding the green power button on the bottom left of the thermostat for 30 seconds, until the GLAS logo is displayed. Please use this form to submit an inquiry. GLAS also collects information about the air inside your house to help you monitor air quality and help us intelligently change settings. (24 v ACfrom the control board), Rc: Power for cooling Too Much Heat 10. Which GLAS features are supported by the mobile app? What kinds of data does Johnson Controls collect when you use GLAS? Depending on the outdoor temperature, the auxiliary heat might be an inefficient way to heat your home. At that point, confirm that you now feel the correct air temperature coming from the vents. 6. Center for Disease Control and Prevention. This transformer is located inside your HVAC equipment and is what is referred to power stealing technology. Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. A: Short answer:yes. Where can I find GLAS installation instructions? How do I know if my system is compatible with GLAS? Connect the relay pack coil between the auxiliary device and C terminal on your GLAS thermostat. The heatmap uses your postal code information to display real-time outdoor air quality for your area to inform you about the air near your home or current location. We strongly recommend using the equipment test feature during the initial setup, to verify that you have the correct reversing valve type selected. If you havent changed them in a while, it probably means they need to be replaced. Furnace seems to be working to original program. To clean your thermostat, simply unsnap or unclip the outer cover and then use either a can of compressed air or an old rag to blow or wipe away the grime. When adjusting the offset, we recommend not using handheld infrared temperature sensors as a reference, as they often have multiple degrees of error tolerance. It comes in a stylish design and with impressive features. Not sure if you need the internet during the initial set up. Once you have cleaned the inside of the thermostat, you can then put the cover back on. Yes, GLAS supports Auto and On modes for your fan. Besides contacting your local YORK authorized heating and cooling professional about installing a ventilator, we recommend making use of theMinimum hourly fan runtimefeature as well asSmart circulation. Humming or Whistling Coming from Fireplace Insert 9. Connect the switch side of the relay pack to the two terminals on the AUX device. It is up to you whether you want to interact with these third parties through GLAS. Bypass and fan-powered humidifiers that work in conjunction with your heating system are supported, as well as steam humidifiers that can run even when heating is not running. Your device will assist you in setting up your wake and sleep times, and creatingevents. When in Auto savings mode, GLAS will operate similarly to the Auto mode, but strongly prefer using the most efficient heating method to heat your home. GLAS outputs 24 volts AC when the AUX terminal is engaged. This helps protect your system and thermostat from possible damage. I'd like to use the JCI Glass to control it. You may also do a factory reset by choosing the factory reset option from the same Settings Menu. Use the list provided to select the new network you wish to connect to and input the password. Use the photo you took of your old wiring as a reference and connect the wires to the corresponding terminals on your new GLAS thermostat. We take pride in helping you get the answers at no cost. In the summer, the higher you set your away and sleep setpoints, the more energy your GLAS can save you. To remove your Johnson Controls GLAS thermostats frontplate, pull the top of the silver cover towards you. During the test, if you feel hot air when it should be cooling, or cool air when it should be heating, press No when asked if you feel the right air coming from the vents, and then select Yes when prompted to reverse the reversing valve polarity. Select the plus sign in the upper right corner of the calendarview. 8. The GLAS thermostat by Johnson Controls is one of the best devices when shopping for a smart thermostat for your home. GLAS will accept commands through Google Assistant with the wake words, Ok, Google, and one of the following commands: To get the mobile app for GLAS on your Apple or Android smartphone or tablet, navigate to the Apple App Store or Google Play Store and search for GLAS by JCI. When GLAS is in a Home or Sleep state, the output will turn on. Nov 23, 2005. A C-wire is a wire in your HVAC system that provides power to yourthermostat. Johnson Controls GLAS $ 319 The Good Stunning looks Large, easy-to-read display Support for Cortana, Alexa, and Google Assistant Indoor air quality measurement The Bad High cost No remote sensor. And in the winter, the lower you set your away and sleep setpoints, the more energy your GLAS can saveyou. Using Wi-Fi also allows you to access your thermostat remotely from the web or your mobile device. To connect your GLAS thermostat to Alexa, you will need to use either the Alexa mobile app on your smartphone or tablet or visit echo.amazon.com on your web browser. If you do not have a C-wire, dont worry. Does Johnson Controls sell the data that it collects from my home? Connection to Wi-Fi is part of the setup process you will walk through during installation. However there is always the reasonable solution of purchasing an adapter kit for like $25 and that will be the easiest, cheapest, and you don't sacrifice any functionality. (0 answers), Q:QuestionWill this work in an apartment? This saves energy by not needlessly circulating air throughout your home when the air quality is already good. GLAS will never needlessly use energy when set to this mode, but will ensure that your home is never uncomfortably cold. Can I connect other voice assistants to GLAS? No. Yes, GLAS supports a feature calledMinimum hourly fan runtime. If you know your thermostat is turned on, then its time to investigate a little further. What does the Manual option for Heat pump staging mode do for my heat pump? How to Remove the Musty Smell From Your Air Conditioner. Fix the problem by inspecting the circuit breaker and wires, checking the thermostat, replacing the . I am getting more like 380mv between the tp and tp/th terminals at the fireplace. Heating and cooling consumes a large amount of energy in your home, but it is still only a portion of your homes total energy usage.1 GLAS calculates an estimate of how much less energy your heating and cooling system consumed than it would have, had it remained at your Home temperature all day. During the winter, as outside temperatures drop, the optimal humidity level in your home changes. Without a wiring change, GLAS can still use this system to help you manage air quality. This calculation is based on learning the unique characteristics of your own heating and cooling system, but this calculation is not a guarantee of savings. Youll want to start by removing the cover and looking for the fuse. This helps your voice assistant distinguish control of different GLAS devices in your home. For example, you can pair the device with another third party digital assistant (such as Amazon Alexa or Google Assistant) to allow voice control of GLAS. Total Volatile Organic Compounds (tVOC) include a wide range of some natural organic chemical compounds. I had this same problem and upon the suggestion of @gregmac, chased the thermostat wire underneath the house til I found the site of very poor splice. GLAS also supports configuring the auxiliary output in On while occupied mode, which will turn the auxiliary output on anytime the device is in Home or Sleep modes, and off when its in the Away state. Use a level to dry fit your GLAS thermostat and mark the wall where you plan to hang the device. There arent any standards for wire colors. If you would like to change the temperature in your space at a scheduled time, you can edit your existing event or delete the event and replace it with a newone. GLAS uses its air quality sensors and information about outdoor temperature and humidity to intelligently operate your ventilator to maximize air quality and minimize energy usage. What types of heat pumps are supported by GLAS? Alternatively, you can get the MAC address from a running device by navigating to Settings -> Support -> Device info. To edit your temperature preferences, go to Settings ->Comfort ->Temp preferences and select the temperature setting you would like to adjust. Azek vs. Trex, Which Is the Right Choice for You? All smart thermostats require a c-wire to some degree. ), G terminal will use the green wire. Remove the cover of your furnace or air handling unit to access the control board. The most common reasons include: A Tripped Circuit Breaker Low Batteries A Dirty Thermostat A Bad Connection A Blown Thermostat Fuse A Bad Thermostat Power Outages Frayed Wiring Leading To The Thermostat What does Auto mode do for my Humidity setpoint mode? Find the skill for your device, and then select Enable. If the screen does not seem to work or it is not illuminating, try holding your hand steadily in front of the devices base. If your thermostat is powered by batteries, check them to see if theyre still good. Follow the prompts to set up yourschedule. The reversing valve controls whether the system operates in a heating or cooling mode. (0 answers), Q:QuestionIn one picture it shows the outside temp. When in an Away state, due either to the schedule or the occupancy sensor, the output will turn off. Can GLAS help improve air quality if I do not have a ventilator? Yes. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. GLAS is only compatible with 24VAC systems. Your home should be your fort. GLAS will automatically transition to an Away state for the duration of the vacation, and then return to your schedule when your vacation ends. United States Environmental Protection Agency. From your home Wi-Fi, use your GLAS username and password and follow the steps below: To connect your thermostat using guided discovery, in the Alexa app: To connect using smart home skills, in the Alexa app: Note that voice assistants use the same name you gave your GLAS during setup and installation. 2023 Best Buy. I was at a loss, but ultimately checking on the switch in the AC's small power box got it back up and running. The unit could be running low and need additional refrigerant added. When using a connected Google Home Speaker, GLAS works with the Google Assistant allowing you to control functions such as temperature changes with your voice. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. The air quality sensor inside GLAS measures volatile organic compounds (VOCs), and one of the VOCs measured by the sensor inside GLAS is hydrogen (H2). Outdoor weather tracking also allows the thermostat to calculate your energy savings to improve your energy usage. In both of these cases, air flows through the wall that is a different temperature than the air in your room. Go to the menu, and then select Skills. To prevent this, each element has a thermostat which cuts off the heat at a certain temperature. Unhealthy levels of these chemicals can have both short-term and long-term effects. Your device will be ready to configure again once you see a screen with the GLAS logo and aTap to continuebutton. For instance, a bad relay coil or a direct short between a 24 v AC wire and Common or Groundcan cause a lot of current to flow through the fuses. If it looks dirty inside, clean away the accumulated grime that may be affecting its functionality using canned air or a soft artist brush. You can easily specify the desired humidity in your home, and GLAS will work to keep it at that level. Depending on how much your heating or cooling runs each day, it might take a few days to learn an accurate model and begin estimating your savings. Turn the power breaker off to your thermostat for one hour. To ensure occupancy detection is activated, go to Settings -> Comfort -> Schedulepreferences. Select Forget Network and your system willdisconnect. Your device must be connected to Wi-Fi with a valid postal code entered, and you must have a schedule setup on your device. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. With these installations, any time the furnace fan operates, your ventilator will also operate to bring fresh air into your home. How can I find out more information about my current air quality? Typically, GLAS will wait to transition from a scheduled Away state to a Home state until the occupancy sensor detects that youve actually returned home. This process will erase all settings on the device, and you will be prompted to run through initial configuration after the process is done. Hello! To access air quality information, swipe left from the home screen and select Airquality on your GLAS thermostat or the GLAS thermostat app. The GLAS Smart Thermostat will not be impacted by the discontinuation of app support, and will continue to function as it does today. Check this too: Nest Thermostat How to & Troubleshooting Guide. If this happens, you must get to the bottom of the issue to find an appropriate solution. However, when cooling or heating with a heat pump, the minimum off time is always enforced to protect the heating and cooling equipment. My energy bill did not go down by the amount GLAS shows. You can apply an offset to the sensed temperature by navigating to Settings -> Comfort -> Temp Display and adjusting theTemperature offsetto match the displayed temperature on your GLAS to another external thermostat that you rely on to calibrate the temperature. )However they draw the power they require by essentially short cycling your furnace when it is not in use, which may or may not be an issue depending on your situation. Johnson Controls - GLAS Smart Programmable Touch-Screen Wi-Fi Thermostat - Gray. Contact with components carrying hazardous voltage can cause . What are home, away, and sleep temperature preferences and how do you set them? Turn your furnace thermostat on, and set the temperature to 80F. 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