My driver door arm rest is splitting. the rack and pinion on my truck that I purchased from the dealer. Its imperative that you run that vehicle through every single scenario that it would go through on a daily basis. The next day he started the vehicle again and received the same message. Ford has recalled earlier model year Explorers with power steering problems before. So now I have a vehicle with only 70k miles on it that I've had for less than a year that I cannot drive and have to continue making payments on because it's not worth anything to trade in. In some models, this isnt that difficult to do. I'll try to connect to my phone several times and have it just go back to my wife's phone. Luckily, many used models sport the same great features as their new counterparts. Drivers have reported power steering failures while driving requiring repairs costing thousands and causing difficulty steering at highway speeds. The vehicle was not diagnosed or repaired. You may also experience other problems with traction control or other important systems when this sensor is bad. . Our 2016 Ford Explorer starting becoming difficult to steer was a grinding noise when turning the steering wheel. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle without warning. The steering did not free up for approximately 30 minutes of idle time and multiple attempts to restart the vehicle. My issue again is with Ford for knowing they have an issue and not stepping up to Own it. The company said that of the 774,696 recalled vehicles, 676,152 were in North America and 59,935 were in China. The steering locked up and I nearly hit the side of the house. Complaints are similar and involve a sudden lack of power or rapid deceleration that requires owners to take their vehicles down to a Ford dealer for a full diagnosis of the issue. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. If you arent sure what you are doing, its best to visit a professional before anything else gets messed up. We had to get a hotel room, rent a car and leave the POS in SC to continue our vacation. Swapping out a coolant reservoir should run about $500, according to Repair Pal. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. Since its first introduction, the power steering system has become more advanced. This steering issue appears to be a blatant safety issue where a driver could unexpectedly lose steering control while actively driving and have no safety message or indicator alerting them to the serious issue. They replaced the hub bearings, but said there were no additional errors for the vehicle. Failure Date: 08/31/2018. steering on my car failed turning onto off ramp and could not steer the car with out a lot of effort missed the car in front of me and came to a stop on side of over pass missed the bridge called my dealer to have it looked at steering rack motor seized apparently it is a problem with 2015 2016 explorers cant find steering racks any where in north America I have been waiting for parts still no eta can you help with this problem thanks [XXX] email is [XXX]. Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. Brakes squeak, loud airplane noise, not too smooth. 2014 Explorer: the cons on a highly recommended vehicle. Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. I paid for the battery. This investigation includes roughly 83,000 units from the 2011 model year Explorer. Door keeps falling apart. It does this by using a hydraulic pump to create a force on the steering wheel that assists in turning the car. I've had Fords my entire life and always had major issues with each of them. The rate of incidence for the steering issues is remarkably high, and the exhaust odor problem is potentially quite dangerous. Most people dont want to deal with replacing a power steering pump, but this part can fail too. We research hundreds of models each However, these engines are the subject of numerous customer complaints and TSBs. A mechanic will place the vehicle on a lift, run it through a battery of tests and perform a thorough visual inspection. If you just want a reliable daily driver, consider the 2018 model. In both instances, the pump is the least likely part to fail, but its not impossible. Long story short: they figured out something was probably wrong. 2022, CarProblemZoo.com All rights reserved. Maybe they have it sort then. If you are noticing a drop in fluid, you want to fill it back up and figure out whats causing the sudden drop. Here are six of the most common reasons why your Explorer's steering wheel may be hard to turn . Since this occurrence, the steering has had a grinding sound when moving the wheel. The failure tends to happen around the 50,000-mile mark and requires the replacement of the power steering rack or assembly, costing owners an average of $2,100 for the fix. Constant problems since vehicle was purchased. At least two people were injured by this steering problem, according to Car Complaints. Ford dealership acknowledged that it was a very common issue and was easy to diagnosed . He has been working as a car mechanic for over 10 years, and the majority of them specialized in advanced car diagnostics and troubleshooting. If you simply need to put a little fluid in the system or you must replace a fuse, your repair cost will be minimal. Fortunately I was driving down the driveway at the time and was able to stop before entering the roadway. While the system shouldnt lose fluid, its always wise to double-check. My mechanic was required to have the vehicle towed to him. You may have to spend some money up front, but peace of mind truly has no price. Given the lower mileage of my vehicle, this significant repair both from a safety and monetary standpoint would indicate this is a defect of the 2016 Ford Explorer, and it is unclear why this isn't the subject of a manufacturer recall based on other owner experiences found online. Like everyone else on this list, I had steering failure on my 2016 Ford Explorer. First published on July 19, 2021 / 4:29 PM. So, drivers dealing with a coolant leak are going to have to cover the repairs out of pocket. You can expect to pay between $0 and $1000 to fix the power steering assist fault, but there is no fixed cost. Not changing the fluid can cause contamination, making it less effective at completing its job. Download the CoPilot app and compare vehicles in your area, get notified about great deals, set alerts for new listings, and chat with experts for real-time advice. Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. It's Ford and often the Ford Dealers that I have a problem with. Read about others having similar issue with their steering and wanted to add mine to the story. The failure mileage was approximately 48,000. The fix involves Ford dealership technicians inspecting the cross-axis ball joint. Needs radiator replacement, headlight reassembled, body damage fixed, oil changed, suspension fixed, brakes and brake pads need done, need new tires soon, overheats, catalytic converter needs replacement, fuse number 43 needs replaced. The problem has to do with an intermittent connection in the electric power steering gear. My 2016 Ford Explorer turns fine while sitting at an idle, but when driving it becomes very hard to turn. There is something else leaking but my husband cannot find it all these things happened to it right after the warranty was over. The issue extends to 2014, with 264 power steering complaints on file. The dealer called me later that day and informed me that the entire steering rack must be replaced and will cost $1750.00. CoPilot searches every car at every dealer, every day, and ranks them based on what matters to you. From 2013 to 2016, it seems to be just one problem after another, with the 2013s biggest issue being in the steering department. Several months ago I have had the tie rod ends and ball joints replaced. No warning lights was illuminated. Now, I get that at least they have enough integrity to have recalls! Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. Copyright 2023 Mechanic Base. They are out there. Several messages appeared on the display such as driver assist failed, traction control on light enabled, traction control off light enabled, uphill assist message, and several others. Poor customer service as well when I tried to call Ford about this. The 2013 kicks off a bad stretch for the Ford Explorer, with the nameplate not really making a full recovery until the launch of the 2018. The issues have not resulted in deaths to Fords knowledge. Ford Explorer terrain management system faults include bugs in software, faulty sensors, and temperature fluctuations. So it looks like places with high humidity and snow conditions that areas use road salt to minimize. I was unable to move the steering wheel at all! This time the errors showed up upon startup, and did not resolve upon restarting the vehicle. I was a loyal customer- bought my vehicles at the dealer, had them all serviced at the dealer- just to be completely taken advantage of. The gas cap won't stay shut. Today, I actually lost steering and almost crashed into sidewalk. I was driving my 2016 Ford Explorer to the end of my driveway when the steering system locked up. In order for the power steering assist to function properly, it needs to know how much your steering wheel is turned or if its straight. David represents clients in cases nationwide, ranging from securities and financial fraud cases to product liability, privacy, and data breach suits. 18 problems related to steering noise have been reported for the 2016 Ford Explorer. A number of drivers have described their experiences online: The auto defect attorneys at Gibbs Law Group have over 20 years of experience representing drivers against major vehicle manufacturers such asHonda,General Motors,Hyundai,Toyota,Kia, andFord. 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