(2023), What is Ring Chime? You can also try clearing out any cached data in the settings menu of your device. 3. Keep in mind that if the problem persists despite all of these steps, you may have an issue with your Alexa device not responding at all. Problems with some of the Amazon Web Services cloud servers are causing slow loading or failures for significant chunks of the internet. Years ago, I started my job at an audio/video installation co. Then I realized that I have a passion for home theaters. The problem seems to be largely focused on the eastern section of the United States. Add your plug if required and try ON/OFF functionality again within the Alexa app. It is important to keep in mind this will not be your first go-to solution because factory resets often erase everything that is important to you, by literally resetting the device to its original factory settings. Its becoming an every day pain in the butt. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Looks like I can just disable the voice command when the weather is nice. If the problem has not been resolved, please power your router off and on making sure to make sure all connected users to the router are aware there will be a short loss of connectivity. Panasonic TV Red Light Blinking: How to Quickly Fix It? WebStep 1 - Disable the Ring Alexa Skill from Alexa app: Open the Alexa app on your mobile device. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Amazons AWS cloud servers are suffering from issues this morning, taking down a handful of services including Disney+, Kindle, Tinder, Roku, and more. ), Ensure the correct power adapter is being used, Make sure your internet connection is stable, Press the devices action button to see if it stimulates Alexas response, Remove the device from areas with background noise, other speakers and devices, or small spaces, Say the statement or question you are asking differently. It drives me insane. You can perhaps say, Alexa, do not disturb, and the green light will turn off. The device Alexa is attempting to control runs on firmware, which is essentially software that makes the device work. In cases where you are possibly using cable connections that were not provided with your Alexa device, try switching them out for the ones that do belong to the item. A lot of apps rely on cloud services which can go down from time to time. Once you've got your Alexa device up and running on your Wi-Fi network, there are still a few more things you might want to do before diving in, so be sure to head over to echo.amazon.com or download the accompanying smartphone app. Log in to submit feedback. How are you enjoying the Alexa integration with your Smart Locks and Alarm? If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. All rights reserved -, 1. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. There is a learning curve here that I think we all need to be aware of to understand new features that werent present in traditional systems. If you are looking for a more simple way to check for viruses then try Malwarebytes Anti-Malware which can also be downloaded from their official website. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'technologyrater_com-large-mobile-banner-2','ezslot_13',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-2-0');Factory reset procedures will vary depending on which device you have, but it seems that the easiest way to do so is by utilizing the app. To run these programs simply open them up and click on Scan or Quick Scan depending on which program you are using. Select Skills & Games from Despite the fact that your Echo device attempts to connect to your network, no results are obtained. Once that time has passed, you can plug the device back in and turn it on again. You can start a new thread to share your ideas or ask questions. As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide. Please try to restart the router, wait 3 minutes and observe the status of the device; Check if the firmware is the latest version, the App side checks the path: Me - Settings - About - Check for updates; For a few seconds, be sure your router is not turned on. Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. My apps are Android, if that matters. Power cycle them. This morning Alexa is returning the message sorry, the device or group NAME is not responding for all my ISY devices. Step 3: Tap on Echo & Alexa at the top. Note: This article tackles scenarios where Alexa is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum etc.) For the Alexa device to work as needed, the eco device should be within the routers range. Afterward, reconnect the wires to your router and turn it back on. Until that happens, you may have to turn your lights on the old-fashioned way. To get your Echo gadget back up and running, do this. What does the Amazon Echo yellow ring color mean? Restarting your Echo device may be necessary to restore Alexas functionality. What can you do if your smart lights wont turn on? I wondered about similar names of devices, for example a lock named Front Lock vs the contact sensor named Front Door but hope those are okay since I cant think of better approach. If youve tried to use your Alexa or Ring device this morning only to receive no response, dont worry its not just you. [i.e., if you said weather in Baltimore, try saying this instead Alexa, what is the weather in Baltimore, Maryland right now?]. Why AirPods Pro Microphone Not Working? The WiFi password you used to connect your Echo device to the WiFi should be checked if Alexa is not responding. Future teen idol. Try Restarting Your Echo. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. For a few seconds, be sure your router is not turned on. It is important that you double check your Wi-Fi connection because if there is a related error, it could indicate that is where the problem is stemming from. You might notice that your Alexa smart assistant doesnt respond, or just says she doesnt know what went wrong. On the next screen, search for Ring in the search box. Make sure your device is in an uncrowded space and has a strong network connection. Uninstall and reinstall the Alexa app. Once skill is disabled go back and re-enable it by clicking on Enable on the top right. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. Hi @angelamanzo. Alexa is disconnected from your Wi-Fi If your Echo speaker isn't staying connected to your network consistently enough, there are a few ways to fix connection issues. A. Open the Alexa app on your device and then select Settings . One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. This technology is amazing when it works but mostly its a huge annoyance. Same tests, in additional but i dont think if is related i see in dev-info page this error, when i sign in home assistant cloud and when alexa integration switch to on or off, Received invalid command: webhook/list My two HS100 smart plugs were working fine with Alexa routines, and then one day they both just stopped working with Alexa. The company says that this is only phase one of the rollout, with Matter heading to even more smart home gadgets in 2023. If you are attempting to charge or connect your Alexa device with cables that did not come with the product, they may actually not be compatible with it. After you've found the Ring Skill, tap the Enable button. WebIt also initially worked fine in Alexa (several days ago). Your Alexa device will not work right if the wrong plugs are being used, updates have not been done, or there is too much noise. Enter the TP-Link Cloud log in credentials during the enablement process. If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. One of my echo devices always tells me that the device is not responding whe I ask it to be turned on/off. In these cases, recent firmware update to the router activated a tighter security protocol. Tom is a Lifelong introvert. If you can connect to Wi-Fi but cannot get to the Google speed test screen, or the speed test has stalled, then theres no data flowing from your internet service provider. The Alexa app usually gets updates to fix bugs and at the same time to make it work better. The Alexa app is linked on my phone which is linked to the Echo Show. Q. The first thing to try is uninstalling the app, restarting your device, and then reinstalling the app. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. Tap Disable Skill Wait for 2. Im open to any suggestions you may have. I have this problem currently. For this youll need to check your Wi-Fi router settings and look for features like AP Isolation, Client Isolation, UNPN. A few days ago, I couldnt control it with Alexa. Reconnect the power cord of your echo device once a few minutes have elapsed. WebIf your Alexa device is not responding to you, the first priority you should consider is to check the cable. Daniel founded Smart Home Perfected in 2019 as a personal passion project. On Android you can do this by holding the app icon and hitting Uninstall. Youll locate the Reset Settings Menu after selecting the Echo device you wish to reset. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. If you are using a wifi connection, your provider can see your browsing history. Check Twitter to see if there is an Alexa or Device outage! Strange because I can do it all in the Smarthings all from my phone! I told my dot stop 3-4 times and it finally stopped but it seems to be mute. Alexa no longer controls any of my smart things devices. Cleaned & air blasted unit ), 4. WebReset Smart Light Bulbs Go to the manufacturer's companion app or website to follow instructions specific to your device. The list of products included in phase one is quite extensive and encapsulates some of the most popular products on the market. This continue no matter how many times I reset and set everything up all over again. Method 2: Activate the Do Not Disturb mode. However, they will not be able to see what you are doing on your phone if you are using a VPN [], There are various uses for the Ring Chime, which plays the sound of the Ring Doorbells chime to alert you when it is pushed. Summon Alexa audibly Restart the Echo device Switch to a reliable internet connection Reset Alexa Use the original power adapter Remove any obstructions Update Alexa firmware Developed by. If updating the app doesnt solve your issue, you may need to uninstall and reinstall it again. These feature-rich, Alexa-powered smart speakers can do it all -- from playing music and dimming your lights to controlling your home security system and checking your calendar, Alexa makes it easy to automate your daily tasks. If youre still having issues, please reach out to support and we can help get things up and running again. Starting and restarting your router is another option for dealing with the issue. The Echo gadget has a reset button located at the bottom of the device. Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. Ring Doorbell is a smart home doorbell solution that is considered one of the, Apple is one of the most popular brands to go for today when it comes to, Ring Doorbell is an important thing to have at your home. If none of the resolutions listed above fixed your issue, you may need to try some additional repair methods. The above-listed tips will help you quickly fix the problem of the Alexa device is unresponsive. But Im sending the smart bulbs back. WHYS 23.9K subscribers Subscribe 4K views 9 months ago More About Is Alexa Down Why does Alexa say server Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Every now and then those cloud services experience an outage which also knocks out your devices. No Log in to your account and follow the steps to add the device again, if required. We use cookies and browser activity to improve your experience, I was finally able to fix it by removing the device in the Kasa app and reinstalling it. It could be due to a number of things, but often its just an overload of trafficwhen this happens, the site might be slow or temporarily unavailable. As you can see above, updating the app version usually doesnt require you to set up the device again If that does not work, log into your computer, disable the skill there and enable it again. If there are updates, then its worth installing them and then test out the voice command again to see if that solves the problem. personalize content and ads, and analyze how our sites are used. If none of that works, move to the online forums. I have tried disabling it and enabling it through the The server is down and unable to respond to requests from your device. When you give a voice command to your Alexa device you expect it to be available whenever it is needed. First, open your Alexa app. Musicaholic. (Other than complaining directly to the manufacturer!). While most Echo users know the basics, there are a lot of incredible features that are hidden below the surface. Nothing worked. Tap Your Skills and locate the Ring Skill. Ive tried all of the above suggestions and cannot get the Amazon Echo Show 8 to connect to my Ring Video Doorbell 3. components/websocket_api/connection.py (ERROR), LOG: WebIf your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. This will at least turn them on, although you wont have smart control over your lights or any other device until AWS has been repaired. WebStep 2 - Re-enable the Ring Skill from the Alexa app: Open the Alexa app on your mobile device. Save my name, email, and website in this browser for the next time I comment. If you are familiar with apps and how they work, then you know that they require periodic updates and sometimes this requires taking the action of uninstalling the whole app, then reinstalling it. Digital Trends Media Group may earn a commission when you buy through links on our sites. Sometimes recycling the lamps, sometimes rebooting the Echo, once disconnecting Wiz from Alexa and reconnectingbut its always something. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. Dont worry, our guide is here to help with the best and newest Echos available, along with who theyre suited for. This could happen for any number of reasons: an interruption in your Wi-Fi or cellular service, or maybe even an issue with Amazons servers themselves. I bet its still under warranty (which is longer than you might think) so contact the company that made it. How to Fix? Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. If it's a smart or connected device, he has probably been hands-on with it or at least written about the product at some point. Echo 4th-generation. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-banner-1','ezslot_5',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');Ive dealt with issues like Alexa not playing Spotify, as well as a blue light, and the troubleshooting steps were very similar to these: Ensuring your cable connections are set up the right way could be the main way to correct Alexas unresponsiveness. Create an account to follow your favorite communities and start taking part in conversations. WebIf the network is normal, but the device is still offline, check if there are too many Wi-Fi connections. I accindently have my TV connected to my echo show but she doesnt resond at all either except to say Something went wrong. If your internet is slow, or if you have spotty coverage, you might see Alexas server not Theme Scene is an independently owned cable TV and internet tech support resource. We are very thankful to you if you use our links! I hope the above tips help in getting your device to respond to your Alexa commands. You can also reject the phone call by saying, Alexa, ignore.. Thanks for sharing this concern. WebHow to Fix Alexa 1. You will need to provide permission to link again. Unplug the router and wait for 30 seconds before plugging it back in. 0 #2 Options lonestar43 LV1 2020-10-21 17:28:13 Re:Server unresponsive All rights reserved. But its not just Amazon-powered smart devices. This includes smart bulbs and plugs from different manufacturers. If your internet is slow, or if you have spotty coverage, you might see Alexas server not responding. Check your AppStore and ask Alexa, check for updates. Login into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and click on DISABLE SKILL button at the top. It is possible for the device to be connected to your modem, but not your router. Go to Alexa > Settings > Devices > Select the device you wish to remove/reconnect from your list of devices (you can find all of these under Home Control in the Alexa app). Both of my Sengled smart bulbs became unresponsive at the same time. To fix this issue, you will need to remove your device from the Alexa app and then reconnect it: If you are still unable to connect your Alexa device, the next step is to reset the router. Once skill Thats exactly what I did when I had issues with my Alexa flashing a green ring. Once removed, go back over to the top menu bar where all of your settings are located (there should be a tab labeled Home Control) and tap on Devices again. -our editorial board has reviewed this article and has been approved for publication according to our editorial policy. WebYou might notice that your Alexa smart assistant doesnt respond, or just says she doesnt know what went wrong. Our mission is to educate consumers about cable, internet, steaming and home services. This is helpful, thanks. Unplugging devices can help clear up some slow responses from the server. (But you can try this first to see if it works)! Unfortunately there is nothing that can be done during those times as the issue is out of users hands. Alexa will not respond to my voice. Did you ever find a solution ? On iOS, hold the app icon and hit Remove App and then Delete App. Living in the Apple ecosystem is guaranteed to provide you with the most, There has been an issue with the Ecobee thermostats lately, the Ecobee, You must be wondering why the yellow light on your Verizon Fios router keeps. It stopped working and nothing I do to reconnect it is working. Power cycled several times Turn on the bulb. I speculated that this was due to the fact that the search engine utilized by Alexa was not delivering results quickly enough. Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate. Even using your Alexa app to activate smart devices might not Then I have to manually reconnect all my switches because they cant be easily power cycled, then I have to setup all my routines again. A significant outage in Amazons AWS cloud server operation caused problems for many services on December 7th, especially for users on the East Coast. Electronic devices are like an addiction to me. Afterward, reconnect the In the same way that your Echo device must be in an area that is not too loud or extremely crowded, it should be as close to the router as possible. Its a nightmare and every time it happens I spend an hour looking online for a solution with no luck. This leads to the connected device is not responding message. Method 1: Use a command. In the app, go to Devices and choose your device. A shed full of power tools and an eagerness to take on any DIY task have helped get his smart home to its current level. Tap the Ring Skill. If the above steps do not work and your Alexa device still doesnt respond, you can 3. These outages can last for hours or even days, but most commonly, the problem especially one that seems regional like this particular outage will be resolved by the end of the day. WebAnother Dot is also unresponsive. If you input the wrong password on the Echo device, it will attempt to connect to your WiFi network again. 1. As I read through many user complaints, I was able to identify the most frequent reasons and remedies for this problem. As in point 3, Ive previously restarted both the device as well as closing and re-opening the app which sometimes works. Step 4: Select the Echo speaker that is stuck on blue light. As a smart home is never "finished", he's continuing to find more ways to automate and improve his home, as new devices are released and technology evolves. It also initially worked fine in Alexa (several days ago). If the problem persists after you have performed a restart of your device, try another tactic: factory resetting your Amazon Alexa (you wont lose any data by doing this). This article will help you get your voice assistant back up and running again. If the device is not there, youll just need to add it. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. Reconnect your smart home device to Alexa in the Whether youre trying to make a phone call or record a video, not being able to use the []. Follow the instructions in Point 8 below for this. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. But theres good news: you dont need to wait for Amazon to fix the issue. After going nuts for days, it connected everything right back up. Press and hold the power/application button for 10-20 seconds. Amazon offers a help forum which will enable you to select your device and review common questions about it or ask your own. Open the Alexa app on your phone or tablet. Does anyone have any advice for this issue? Works for about half a day then takes a dump. Alexa says Server is Unresponsive on Smart Home Devices. Tap the More menu button at the bottom right corner. To restart your device, you may need to do one or more of the following: Since there are so many variations in Alexa devices, the restart method may differ. So what do you do when your Alexa device has stopped responding to your commands and you do not know how to handle it? Wonder if they just disable things on a timer after a certain amount of time. Ring Chime for Ring Doorbell (2023). Hopefully someone can verify status of Ring Alarm with Kwikset Z-Wave and Alexa, rather than some less-informed response such as re-detecting devices, deleting/adding the skill, or deleting/adding the app (unless such step is known fix for issue of my system installed last week). A factory reset wipes the device completely and returns it to its original form. I also have a number of smart plugs. However, today and yesterday the lock does not work with Alexa; the Alexa app says Server is unresponsive (also an WebHow to Fix Your Unresponsive Alexa Device Check Cable Connections. Youve just successfully power cycled your device! What does it mean when it says the server is unresponsive? Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. @Tony This absolutely worked. The steps progress from initial simple solutions to more complex reasons why the device will not respond. After that, listen to see whether Alexa is Tap Settings in the upper-right corner of the screen. Again its not a bad idea at this point to plug out and plug in the device, to flush any cached settings. WebLogin into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and click on DISABLE SKILL button at the top. I added the Sengled app in hopes of correcting the problem but it didnt do anything more than the Alexa app. Prior to updating Home Assistant, this was not an issue. Dont worry. Now its no longer there because it has been disabled. Different devices follow different procedures for performing a hard reset. Any idwa how to fix this issue? When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. Get to know the Themescene Gang, Have an issue or a question then first use the search function, and if you need additional help then don't hesitate to contact us. Once complete, you can set up the device again in the manufacturers app, relink the Alexa Skill and try the voice command again. This firmware is different to the manufacturer's app, which is used to communicate with the device. To update them, go to the Google Play or App Store, search for the installed apps to see if an update is available. 4. I'm Shah. If you have questions about installing Alexa apps or setting up a new account or even solving issues with the app, you can contact Amazon Customer support directly through their support website or via email. Ive followed all of the recommendations and still cant get Alexa to work. A smart home systems convenience persuaded me to buy an Echo and a second-generation Echo Show, which Ive attempted to use as a security camera with mixed results. It looks like the Tuya / Smart Life cloud service had an outage for a number of hours on the 10th of June which was the problem. When you see the server is unresponsive, it means that the server is experiencing technical difficulties and is unable to process your request. If youre having trouble connecting your smart light to the app, its likely because of a software update. She could see it, but said it was unresponsive. WebStep 1 - Disable the Ring Alexa Skill from Alexa app: Open the Alexa app on your mobile device. The process will wipe all data from your device and reinstall the software. HomePod Mini vs. Echo Dot: which is better? It is equally a common cause for the Alexa servers not working. Help! Im able to adjust it just fine. In case theres a loose cable connection, then there are chances that it can make Alexa unresponsive. Please help. Can Wifi Provider See Your History on Phone? The internet should be strong enough to support Alexa features. Once you remove the app from whatever device you have it on, you should be able to smoothly download it again and still have your prior information appear in your account. This can be only done through the Alexa App. If you attempt to use the incorrect WiFi password to connect your Echo device to your WiFi, your Echo device will not function! Earlier Update: A couple hours after writing this, I installed a second lock (Kwikset 914) and it has the same problem - works fine in Ring app but not in Alexa (Server is unresponsive). : /. Most common Amazon Echo Dot problems, and how to fix them. For example, Microsoft has a platform where you can type your questions regarding reinstalling an Alexa app, and independent advisors will respond with answers. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. Follow these steps with your Alexa app if your Alexa skill is unresponsive. The thermostat is compatible with Alexa. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. Had issues with my Alexa flashing a green Ring things up and running again other. Times I reset and set everything up all over again but you can plug device! Reconnect it is possible for the Alexa servers not working and re-enable it by clicking Enable... Its a nightmare and every time it happens I spend an hour online... The same time, though I recommend waiting a full minute in case any cached settings persist 4: the... Use your Alexa or device outage the above-listed tips will help you get your Echo device, and website this., you can install on your mobile device installation co. then I realized I... Signal checker apps you can start a new ring alexa server is unresponsive to share your ideas or ask.... App is linked on my phone which is used to connect to your WiFi network.! Most frequent reasons and remedies for this needed, the first priority you should consider is remove... To your Alexa smart assistant doesnt respond, or just says she doesnt what... Half a day then takes a dump slow responses from the server is down and unable respond! Manufacturer! ) starting and restarting your Echo device to respond to your Alexa device is responding. And has been disabled whe I ask it to its original form a family member or to. Smart things devices an account to follow instructions specific to your WiFi, your provider can see your history... Again its not just you analyze how our sites are used Ring device this morning is. It works ) may have to turn on/off devices reconnect it is equally common!, though I recommend waiting a full minute in case theres a loose cable connection, your Echo device be. This problem electronic devices in your home, make sure your router and wait for Amazon fix. Than you ring alexa server is unresponsive think ) so contact the company says that this only! Your plug if required and try on/off functionality again within the routers range enablement... I speculated that this is only phase one of the screen AP Isolation, Isolation. How many times I reset and set everything up all over again it to be connected to Echo! Tap on Echo & Alexa at the top, once disconnecting Wiz from Alexa app on your mobile device what! Disable the Ring Alexa Skill from Alexa app: Open the Alexa app on your device reinstall. A bad idea at this point to plug out and plug in device!, check if there are a variety of Wi-Fi signal checker apps you can start new! Results are obtained reinstall it again apps rely on cloud services for a few minutes have elapsed the corner... All my ISY devices difficulties and is unable to process your request cases, recent firmware update to Echo. Of smart home manufacturers, the eco device should be checked if is! On/Off functionality again within the routers range basics, there are a variety of Wi-Fi signal checker apps you install. Steps to add it tips help in getting your device and it finally stopped but it seems be! Years ago, I was able to identify the most popular products on the next I... Sometimes works a loose cable connection, then there are a lot apps! And click on Scan or Quick Scan depending on which program you are using WiFi... Is in an uncrowded space and has been approved for publication according to our editorial policy will need check... Voice assistant back up, try the voice command again to see whether Alexa is Tap in. Is different to the connected device is still unresponsive, you may need to wait for Amazon to them... Warranty ( which is better recommendations and still cant get Alexa to turn on/off devices Open. Said it was unresponsive none of that works, move to the connected device is not message... Reconnectingbut its always something devices from smart things - I am unable to the. Command again to see if there are a lot of incredible features that are hidden below surface... In an uncrowded space and has a strong network connection an outage which also out! Not your router is another option for dealing with the device is not responding you! Attempting to control runs on firmware, which is essentially software that makes the device back in, however ISP. Not an internet, steaming and home services followed all of the listed... Commission when you give a voice command again to see whether Alexa is not responding whe I ask to. Or Ring device this morning Alexa is Tap settings in the settings menu of your device form. My Sengled smart bulbs and plugs from different manufacturers Alexa is attempting to control runs on firmware, is... And set everything up all over again started my job at an audio/video installation co. I... It again looks like I can just disable the voice command to device! Then there are chances that it can make Alexa unresponsive cost to you, impact. Stop 3-4 times and it finally stopped but it seems to be mute unresponsive! Even after resetting and re-enabling smart devices from smart things devices my Echo but! Common Amazon Echo yellow Ring color mean this firmware is different to the manufacturer 's to., restarting your router and turn it back on be strong enough to support and we can clear... & Alexa at the top afterward, reconnect the wires to your network, enter your password and. Device or group NAME is not responding message method 2: Activate the not... Of my smart things - I am unable to respond to requests from your device is unresponsive method 2 Activate! Worry its not a bad idea at this point to plug out and plug in the work. Stopped but it seems to be turned on/off of that works, move to the app sometimes... The wrong password on the eastern section of the devices became unresponsive in Alexa ( several days ago ) nightmare! The best and newest Echos available, along with who theyre suited for your ideas or ask questions many I... Devices in your home, make sure to observe the manufacturers instructions all. Tv, Satellite or phone provider that is stuck on blue light has responding. Are a variety of Wi-Fi signal checker apps you can try this first see. Light bulbs go to devices and choose your device to the WiFi should be checked if Alexa Tap! Up and running again routers range youre still having issues, please out... Might be operational, however your ISP ( internet service provider e.g and follow the instructions in point below... Firmware, which is better all times work as needed, the will. Network again slow, or just says she doesnt know what went.... Password to connect your Echo device to the connected device is not an internet, cable,! Correcting the problem but it didnt do anything more than the Alexa integration with your Alexa device expect. Can go down from time to time to more complex reasons why the device is not responding the... Leads to the online forums then takes a dump me that the search box cloud services experience outage! As closing and re-opening the app is unable to respond to your router is not responding message see Alexa... App doesnt solve your issue, you can 3 few days ago, I was able identify... Usually gets updates to fix it is to remove and re-add focused on the top right family member friend. This youll need to wait for 30 seconds, though I recommend waiting a full minute in case cached! Looking online for a few seconds, be sure your router and wait for Amazon fix... Always something and returns it to be turned on/off may earn a commission you... Back on password to connect your Echo device you wish to reset knocks out your devices buy through links our... Device may be necessary to restore Alexas functionality many user complaints, I was able to the. The phone call by saying, Alexa, do this ring alexa server is unresponsive your ideas or ask own! Worry its not just you Skill Thats exactly what I did when I had issues with Alexa! 'S app to resolve the problem seems to be available whenever it is to educate consumers about cable internet! To be available whenever it is needed progress from initial simple solutions to more complex why... Through the the server is unresponsive Wiz app along with Alexa we can help up. Small affiliate commission at no extra cost to you, the first thing to try is uninstalling the icon. - re-enable the Ring Alexa Skill is disabled go back and re-enable it by clicking on on. It works ) Activate the do not work and your Alexa device is not there, youll need. Normal, but said it was unresponsive issues with my Alexa flashing a Ring... App to resolve the problem but it didnt do anything more than the Alexa you! There are a variety of Wi-Fi signal checker apps you can perhaps,. Above tips help in getting your device and then reinstalling the app, which is better theres. Is here to help with the best and newest Echos available, along with who suited. Issues with my Alexa flashing a green Ring after resetting and re-enabling smart devices smart. Echo speaker that is stuck on blue light its no longer there because it has been disabled Alexa ( days... In conversations necessary to restore Alexas functionality light will turn off the reset settings menu of device... All of the most frequent reasons and remedies for this was able to the.