Remove it from its bracket and disconnect it from the wiring harness attached to it. Error Code 13 Transformer! If you want to be sure whether you have a bad FVS before replacing it, you can test it with the help of a multimeter. The most common reason behind it is having a poor gas supply thats not sufficient to light the heater. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. Heres why you get the eight-one flashes and their fixes in a glance: This blinking light code indicates that a fault with the temperature sensor has been detected. Follow these steps to replace a heating element in an electric heater if it has gone bad: Switch off the circuit breakers that supply power to the heater. Now, its time to bring in an expert. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Hopefully, youll be easily able to diagnose the issue in your case and fix it as well with the help of this guide. All Right Reserved by HeaterFixLab. A higher EF is only one of many reasons why tankless water heaters cost less to operate. The pilot burner should be cleaned or replaced in this case. These units obtain combustion air from the outdoors. Besides that, a damaged gas supply or faulty pilot wiring can also cause this issue. Remove the front panel of the water heater by undoing the four screws holding it in place two at the top and two at the bottom. Manage Settings The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. Gas valve LEDs will light separately or together to indicate the status or an error. If none of these fix your water heater, then it is your pilot thats causing the trouble. The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Manage Settings The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. Start by replacing the thermal well and see if the blinking code goes away. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Its a simple warning that indicates that the tank isnt filled with water. If it goes out, repeat steps 3 to 9. They come in different types like gas, electric, tankless, and specialty water heaters. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Depress and hold the gas control knob all the way down. Youll have to take it out from the heater to do that. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Theres not much you can do about a bad thermistor except to replace it. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. Establish and follow a routine preventative maintenance program. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. Youve done the self-fixes you can do. Check the vent and/or combustion air-inlet systems for obstructions. Turn off the power to the water heater for 10 seconds and then back on. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. The first thing you can do to get rid of this code is to reset the gas control thermostat. Electrical polarity to the unit is incorrect. Save my name, email, and website in this browser for the next time I comment. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Note: You can read our ultimate guide on Richmond tankless water heater code 13. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. You can select from an electric model or gas model. #1. Another common reason behind your Richmond tankless water heater showing error code 29 is a defective Printed Circuit Board. Error code 12 represents a low flame signal. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. Richmond is one of the reputable brands, with several quality appliances on offer. When they dont work properly, they can keep the heat exchanger from functioning and that can lead to error code 29. Copyright 2004 - Heres how to do it: You can easily reset the FVS this way. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. The keypad will beep and youll be able to start setting up the Wi-Fi. The most common reason behind it is issues related to the gas supply. The jacket holes can also be obstructed and cause this issue. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. It lights just fine, but eventually goes out, although I haven't watched it happen. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. A failing component in the water heater can cause the unit to shut down every time hot water is requested. There is a fault with your thermal wall if this error code is showing up. If the blower still fails to operate and you get the blinking code, then replace the blower. Here are the trouble shooting steps: Gas supply is off or too low of pressure to operate. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. To correct this code, close all hot water taps to reset the unit. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. You need to examine your gas supply. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. He has practical skills in fixing smoker & heating appliance issues. Turn off the heater by flipping the breaker in your circuit breaker box or switching off the power outlet. Take off the upper heating element access cover and fold the insulation. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. The Combination Gas Control comes set at its lowest setting for safety purposes. Yes, its good to replace the water inlet filter after flushing the heat exchanger. The wiring was double checked to be sure the wires for each circuit where correct. Thanks in advance, James --- Jadnashua Find the heater circuit by heading over to the electric panel. Toggle the ON/OFF switch located on blower assembly to the ON position. Turn the gas control knob counter-clockwise to the PILOT position. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. The reference mark A or 1 mark represents an approximate water temperature of 130oF. It also has a first-year in-home labor warranty. The shutoff valve may also need to be replaced depending on the issue. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Stop and follow the safety precautions as above if you smell any gas. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. The consent submitted will only be used for data processing originating from this website. Correct the wiring and see if that solves the issue. Save my name, email, and website in this browser for the next time I comment. When the pilot flame is lost, youll get this error code. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. Poke it with a wire and try to get it out. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. Inspect whether the pressure switch is damaged. You wont have to do anything to solve these blinking codes as its a part of the normal operation of the heater. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If the quality of the cold water coming into the heat exchanger is poor, it can make the heat exchanger dirty and cause blockage in it. You need to replace the PCB to get rid of the error code when it goes bad. The error code 11 on Rheem Tankless Water Heater means ignition failure. When you see a red light blinking once in your Richmond electric water heater, it indicates issues with the lower thermistor. richmond water heater installed 7/20/09 worked great till . There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. Slightly depress the gas control knob and turn clockwise to OFF position. Make sure youre using the right vent size for your heater for smooth operation. Had a 99 error code. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. Once you take the neutralizer out, you can inspect its condition. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. These models are not designed for use in mobile homes. - I stated that my pressure was fine because my range was functioning perfectly and it is on the same shutoff valve as my water heater. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. CaCO3 (calcium carbonate) is present in the neutralizer. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Ran for a couple months. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. If the wiring has gone bad, you need to fix it. However, if theres water, youll have to identify the source of the leak and fix it. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. And there are many reasons why there is a problem with igniting the gas burner. Continue holding down the gas control knob for about 1 minute after the pilot is lit. The flame has gone out of sequence in this case and it happens when the gas control valve is stuck in the open position. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Any code that has anything to do with the FVS requires your full attention. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. Wait 5 minutes to clear out any gas. It indicates the unit shuts down and in lockout. Press and release the COOLER button until the desired setting is reached to decrease the temperature. Turn on the gas supply and/or increase the inlet gas supply pressure. Reset the heater and hopefully, thatll get your heater to work again. If youve checked the thermistor with a multimeter and it is within the normal operating range, theres a strong likelihood that you have a bad PCB. Do not use gas control knob to regulate gas flow to burner. Youll need to replace it. When a heater trips the circuit breaker, the first thing to check is whether the heater is set to the highest setting. Youll have to replace the neutralizer in such cases. When the neutralizer gets clogged, it can restrict the flow of water. Error code 11 basically shows the problem with the ignition - no ignition. A water heaters tank can act as a settling basin for solids suspended in the water. by: Anonymous Thanks for all of the advice above. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! The first possibility is that there are wiring issues with it and it got disconnected. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Insure manifold gas pressure is present and within requirement. Dont worry, its an easy process and you can do it on your own. Unscrew the heating element and pull it out. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Turn the gas control knob counter-clockwise to the ON position. Youll also find it easier to inspect the venting system this way and do repair work faster. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. When youre done, give power to the water heater and turn on the gas supply and the water lines. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Start by checking the gas pressure with the help of a manometer. This helps to protect homes. Otherwise, its fine to drain the water below the upper heating element. Defective PCB. This problem usually happens due to the pressure switch tube being blocked or the pressure switch going bad. There are a couple of products that may work in your application. How to get rid of the Richmond tankless water heater code 29? No, the direct ignition sends a spark to the main burner when hot water flow is detected. Gas control problem-Contact a qualified service technician to inspect and fix the issue. The last potential culprit behind the issue if unclogging the jacket holes dont work is the pilot assembly. Test and correct. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. Slightly depress the gas control knob and turn clockwise to OFF position. If so, you may need to clean, repair or replace the pilot burner to fix the problem. It may be set too low. It was installed per the directions with proper venting. Check that all wiring is correct and secure. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. It's a common error code that pops up in these heaters and the main reason behind it is carbon buildup on flame rods. Connect the multimeter leads to the black and yellow wires. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. Well look at all the primary reasons behind getting the error code 29 in your Richmond water heater and their fixes in this section. In this guide, youll learn about the common blinking codes for both gas and electric heaters. One Flash, Three Seconds Pause This status light blinking code indicates a low flame signal issue. Close the valve on the cold-water pipe feeding the water heater. FVIR stands for Flammable Vapor Ignition Resistant. Why is my hot water heater not getting hot? Make sure that the wiring of the pressure switch is okay. If the gas supply line is damaged, replace it. Checked the exhaust. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. This indicates a wiring error or a high resistance to earth ground. Check for correct valve cycling after resetting the valve. If the circuit has flipped off, flip it on. If you can find cracks in any of the joints between the elbows or other parts, you need to seal them. Here are the most common Richmond water heater status light blinking codes in gas heaters: 1. Establish a routine preventative maintenance program and make sure you are following it. Disconnect the PCB from the multi-pin connectors. Note that the knob cannot be turned from PILOT position unless pushed down slightly. If your thermistor is working properly, the resistance in the multimeter should read within the range of 4,000 to 10,000 Ohms. Since the thermal well is at fault here, start by checking the wiring. Dirty Flame Rods. Far left led and A and B leds are lit. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. The heat exchanger is the heart of any tankless water heater as it does the main job of heating the water in a short time. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Then select Once for Hot Water, and select Twice for Heating. The good thing about these heaters is that they wont work before filling the tank with water. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. The reset button is tripping because one of your heating elements may be broken or the metal casing of the heating element may have cracked. Yes, an air intake condensate trap makes sure that no condensate or liquid will get into the air intake. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. It means that the heater is calling for heat and its trying to achieve the desired temperature. You can end up with the error code 29 in such situations. A low voltage supply may also be the reason behind your problem. More about us. Attach the lead to the two terminals you see on the FVS. It can be fixed by making sure that the sensor is plugged in or by replacing it. Remove the outer door from the water heater. Go to the next step if you do not smell gas. Once the pilot flame is established, replace the outer door. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. I was surprised how fast it heated up initially and the recovery time is great. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. Check to make sure it is plugged in. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. This feature improves the energy efficiency of the water heater. It indicates issues with either the thermal well or the gas control thermostat itself. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Turn off or remove circulation pumps. If there are bubbles, this indicates a gas leak that must be corrected. Heres a quick summary of everything we discussed behind seven flashes and their fixes: This is another status light blinking code that points to a faulty flammable vapor sensor. The Richmond water heater blinking light codes range from one to eight flashes. Water temperatures above 125oF can cause severe burns or death from scalding. Blocked Air Intake. It indicates that the pressure switch is stuck closed. Improper Venting. Atlanta, GA 30328. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. Check proper connection of line neutral and hot wires. As condensate is acidic in nature, its important for it to be removed. 2100 Milwaukee Avenue Burlington 53105 262-767-0857 Menards 369 East Route 173 Antioch 60002 847-395-0147 Menards 4850 Route 14 Crystal Lake 60014 812-466-5355 Menards 1400 S Us Highway 12 Fox Lake 60020 812-466-5355 Find More Stores Nearby Then, reach out to your electric utility company to know what voltage youre getting. If it still persists, then youre dealing with a faulty gas control thermostat and youll have to replace it. Pay close attention to the status light to figure out whats wrong. Otherwise, call customer support for help with the other issues. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. Only the thermostat is to blame for this problem. Otherwise, it can freeze on the exterior walls in cold weather. The pilot light goes out, the burner wont light, and you wont have hot water when your thermocouple wears out. As it filters the minerals, the neutralizer can get clogged over time. This issue normally leads to error code 29 or error code 88. The energy efficiency of the burner is done by a combustible gas,,! Air-Inlet and vent system for blockage glow and ignite burner, but eventually goes,! To indicate the status light blinking once in your application by first depressing the COOLER button the... Can also be the reason behind your Richmond tankless water heater that helps remove harmful... Glass, inspect the main burner while firing many reasons why tankless water heater 3. Cold-Water pipe feeding the water heater blocked vent system- have a faulty PCB come in different types like,! You have a faulty igniter coil are also responsible for the heater the tankless... 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