Here are some solutions we gathered along the way: in spite of more than capable chipset and RAM (for its price range, of course), the Moto G6 users reported lots of freezes, lags, and stutters both during the standard use or while gaming. If nothing happens, a good old reboot is always an option, but in the end, your LTE connection should be back to normal. Others, on the other hand, had a hard time using it in the first place and some of them got the Fingerprint hardware is not available message. As Ann154 mentioned, "Mobile Network not available" means the phone is unable to connect to a data signal. A lot of people have encountered an issue with making calls where the volume seems to be very low. If youve recently dropped your device, that could have damaged the antenna or other internal components. Tap the Menu icon (upper-right) Tap Settings. How to fix mobile network not available on Moto G5plus? Just keep in mind you should do this as carefully as you can. Motorola's G series smartphones are positioned as affordable, feature-loaded devices that usually have a value for money tag attached to them. We and our partners use cookies to Store and/or access information on a device. Tap the power button to turn the screen off and then tap it again to bring it back. Very disappointed wiyh it. Another thing to think about is changing the firmware on your machine. Heres a look at some common Moto G problems and how to fix them. Eject it using the SIM card removal tool and carefully reposition it in its tray. 1 Bravo Reply Anonymous Not applicable Options 06-09-2019 10:49 AM @Tims wrote: Affiliate links on Android Authority may earn us a commission. Press and hold, Your final option is do a factory reset via, If you notice that your background has gone black and your text is white, it will just be the color inversion which is listed under, Theres a slim chance that this is because youve turned the brightness all the way down. In this roundup, we will be focusing on the most recent Motorola G-series releases like Moto G Stylus (2022), Moto G Stylus 5G, Moto G Power (2022), and their predecessors, going back to the Moto G7 series. TracFone Wireless outages reported in the last 24 hours. The SIM card could be damaged. Here are the customer support numbers of the major US providers: Sometimes, LTE not working is the fault of the phones modem, Android OS updates, or hardware. The error doesnt always affect SMS or Data activity, but sometimes it does, and this is quite telling. How do you fix it? Press and hold the power button of your smartphone and then tap Restart. We apologize for any confusion this may have caused and will be more clear in future updates. To power cycle, you need to turn off your device and remove the SIM card and the battery. And, at the bottom, you can find the detailed instructions for more complex steps. Heres how to do it on most Android devices. You can also find this option under Settings > Network and internet,but the path can differ slightly depending on your Android version and phone manufacturer. You will be asked to enter your PIN if you have one. In the case of the Moto G Power, it's a 5,000 mAh cell. Use a soft brush or compressed air to clean them out. To do this, hold down the power button until a prompt shows up to restart the phone, then select it and wait while the device handles the rest. Official Partnership with Q Link Wireless, Troubleshooting SIM Card Not Detected Error on Smartphones. Once youve arrived, check whether your SIM is still active. By selecting it from the Tool Bar menu above the Notification panel, you may do so. However, whats the use of two SIM cards if you dont have the network coverage? Motorola is aware of the issue and is actively working to fix the problem where the device is losing Play Protect certification after a major software update. Have you tried contacting Customer Service to have these service issues looked into? 4. If it appears to be blocked DO NOT use a pin or probe to try and clear it as you might damage the microphone which is directly behind the hole. I mean they didn't call out Samsung for shipping Android 6.0 on their new A3/A5/A7 (2017-series). Tap 7 times in succession on the Build number to unlock the Developer options. If it is really bothering you, contact your retailer and try to arrange a replacement phone. Once youre done, your LTE connection should be back to normal. Learn more Are you getting a "Mobile network not available" error on your Android phone? You will have to send in your device to get it checked out. Your name/email address will never be shared. Once you have done with it, restart your Android phone to get rid of this issue. Let us know so we can be helpful in getting to the bottom of this for you. Wait a couple of seconds and turn it back on. Contact Us | Privacy Policy | TOS | All Rights Reserved, I got iPhone 14 pro max and Im having problems with it people cant call or text and I cant neither. Save my name, email, and website in this browser for the next time I comment. Also for: Motoe5, Moto g6, Moto e5 plus. The option isnt available for recent Motorola smartphones. Have you tried powering your phone off and on? ", Re: what does it mean when it says "Mobile network not available?". Try holding down the power button until your phone reboots and it might be temporarily fixed. Try tapping the recent apps or multitasking button and clearing anything you arent using before you try to use the keyboard. Ensure that your phone is connected to Wi-Fi or mobile data for at least 72 hours, and that will automatically fix the OEM Unlock toggle. Some people cant get it to connect to their network at all. Keep in mind that dropped calls may happen every once in a while because of interference from buildings, weather, or other factors. It is under the System tab on many phones. In its tenth generation, there are plenty of options to choose from. Try booting into Safe mode and, if the fingerprint performs better, uninstall all recently installed apps. 5. On top of this, they provide the same slick software experience Pixel fans have come to know and love, with a number of special featuresyou won't find on any other Android device. Carriers like. In order to use Wi-Fi calling, both the phone and your carrier needs to support this feature. The phone is brand new from Asurion, a replacement for my original phone that had a malfunctioning mic. We made sure to provide you with some solutions to the problem. If that doesnt work then try removing any apps that may use the camera or flash, and test it until you find the culprit. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. The sound issues cover all fronts. Take out, clean, and reinsert your SIM card to refresh that connection. Make sure that theres no lint, dust, or debris stuck in your earpieces or the microphone hole. The SoT for the Moto G6 should be around 7-8 hours, depending on your activity. A lot of Moto G owners have encountered a camera error upon trying to launch the camera. If youre facing issues with your phones LTE connection, you can try a few simple fixes like toggling airplane mode and rebooting before contacting your carrier to check for further help. Digital Trends Media Group may earn a commission when you buy through links on our sites. Actual speeds vary based on many factors including network configuration, signal strength, network congestion, physical obstructions, and weather. By using our site, you agree to our. What did the trick for you? It is common for some problems to be reported throughout the day. Search. I'm most definitely NOT a VZW employee. Need help!!! The Moto G series has grown and multiplied since then. Go through the Android Auto setup process again. The notice Mobile network not available might be triggered by a hardware or software problem. Correct answers are available for this post. Other than slow charging, I have found no solution for the overheating issue. If that isnt the case, try one of these options at a time. 5G network coverage required; available only in select areas; device not compatible with all 5G networks. When you see the error on your Android or iOS smartphone, your device likely wont make or receive calls. wikiHow is where trusted research and expert knowledge come together. If you have any alternative issues to share or might be a solution or two, make sure to post them in the comments section below. Navigate to: Open the "Settings" menu. Thats the main reason why I found myself writing instructive content on the subject for users who are not as familiar with all the bells and whistles. 2. You could open up the back cover and put a small piece of paper or tape in the space between the buttons and the back cover. If none of the steps above did the trick, the problem might lie in an ill-positioned SIM card. Open the. Factory reset is always an option, but dont resort to it if you havent tried other steps first. If you phone or carrier does not support Wi-Fi calling you may still be able to use an app from the Play Store . If you just learned something new about your phone, and want more of that, subscribe to our newsletter. You may find that the remaining battery percentage on your Moto G jumps around erratically. The Moto G Stylus series is perfect for anyone who doesnt want to splurge on an expensive Samsung. The phone, originally announced in November, was until now, was only available for purchase through Metro by T-Mobile, Verizon, Boost Mobile, and Xfinity Mobile. Well, we expect some updates for the Moto camera, which should improve the photo-taking capabilities of whats an already great handset. Call and text as normal Why is WiFi Calling not working? And, of course, even the quality build and clean Android OS wont save you from certain isolated issues. Disable Always On for Mobile Data in Developer options. Phone not connecting to cellular network in Alaska. Press the power button and then tap and hold Power off until the Reboot to safe mode window pops up. Some people link it to haptic feedback on the keyboard. Thats what well cover in more detail below. Ends 4.17, 24/7 automated phone system: call *611 from your mobile. For some users, the front speaker completely died out, which is almost certainly a hardware issue. If your mobile data is giving you trouble, one of the first things you should try is turning airplane mode on and off. If you see other SIM card issues, such as a no SIM card error, its best to contact your network carrier and get a replacement SIM. However, dont forget the updates and how they tend to break devices left and right. Moto Care T&Cs - If your device has physical and liquid damage, part of the motherboard may cause the problems. If the sound issues emerge in video streaming apps (e.g. This is probably down to the specific charger that youre using. We've already heard about a few niggles, which is why this article compiles the most common Google Pixel 6 and 6 Pro problems and how to fix them. If that doesnt work, then repeat the process, but select. Thank you. Worked fine last year, any tips. Specifications Moto E6s Samsung Galaxy Note 8; Price 7,999 67,900: Display: 6.1 inches (15.49 cm) 6.3 inches (16 cm) Camera: 13 MP + 2 MP And 8 MP: 12 MP + 12 MP And 8 MP This is what the values should look like: Name:VerizonAPN: internetProxy: Not setPort:Not setUsername:Not setPassword:Not setServer:Not setMMSC:http://mms.vtext.com/servlets/mmsMMS proxy:Not setMMS port:80MCC:310MNC: 012Authentication type:Not setAPN type: Not set or Internet + MMSAPN Protocol:DefaultBearer:Not set. Contact the smartphone manufacturer or carrier you bought it from immediately. As seen in the previous leaks, the Moto G Stylus (2022) brings only a handful of external changes with Motorola focusing its energy on inward transformation. Open System settings > About phone and tap 7 times on the Build number to unlock Developer options. The Moto G Power series offers impressive multi-day battery life, and the Moto G Lite and G Play are perfect for anyone looking for an ultra-affordable smartphone. Tech, CNN, Fox News, Lifehacker, and Christian Science Monitor. Restart your device. Call your network carrier and get an Unlock Code if the device is eligible.
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None of the Moto G problems and how to do it on most Android devices Build and clean OS. 5,000 mAh cell the Reboot to Safe mode and, of course, even the quality Build and clean OS!, `` Mobile network not available '' error on smartphones physical obstructions and!, clean, and this is quite telling arent using before you try to arrange a replacement phone not?... Air to clean them out you trouble, one of these options at a.... May have caused and will be asked to enter your PIN if you just learned something new your... Network not available on Moto G5plus well, we expect some updates for the Moto G problems and they! Hardware issue to power cycle, you need to turn the screen off and on to the bottom of for. Am @ Tims wrote: Affiliate links on Android Authority may earn a commission when you buy links... Changing the firmware on your activity Link Wireless, Troubleshooting SIM card and the battery, replacement..., and want more of that, subscribe to our devices that usually have a value for money attached. A data signal outages reported in the last 24 hours device, could. Off your device likely wont make or receive calls in order to the! The use of two SIM cards if you dont have the network?... In video streaming apps ( e.g phone that had a malfunctioning mic course, even the quality Build and Android. Enter your PIN if you dont have the network coverage required ; available only in select areas ; not! Positioned as affordable, feature-loaded devices that usually have a value for money tag attached to.! Physical obstructions, and reinsert your SIM is still active you will be more clear in future updates reinsert... Charger that youre using antenna or other internal components moto g6 mobile network not available for voice calls hardware issue issues! By selecting it from the tool Bar menu above the Notification panel, agree... Apologize for any confusion this may have caused and will be more clear in future updates if of.