/SA true The coax should be long enough to reach from your Telephony Modem to the nearest cable outlet. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. Turning the switch OFF is recommended only during vacations or similar extended absences. Deliver optimal high-speed performance with a variety of cable assemblies, including coaxial, fiber and hybrid options. 2Hold the battery pack so that the guides on the battery align with the slots on the Telephony Modem and slide the battery into the bay. But if you want the 1 Gig speed or want to future proof so you can upgrade to that speed, then you do need DOCSIS 3.1. It may take up to 10 minutes before you can connect to the Internet. Call your cable company for assistance if anything is missing. USB (Universal Serial Bus) is meant for connecting a variety of accessories, such as, keyboards, mice, printers, and communications devices (including Telephony, Modems) to a single computer. Replacing the battery with an incorrect type, heating the battery above 75C, or incinerating the battery, can cause product failure and a risk of battery explosion. SURFboard Wi-Fi Cable Modem SBG8300 User Manual, SURFboard SBG6700-AC Wireless Cable Modem Gateway User Manual, SURFboard T25 Cable Modem with Xfinity Voice. receiver is connected. /Height 90 Enter the custompassword in thePasswordfield then click the Loginbutton. This site uses Akismet to reduce spam. Pay particular attention to cords where they are attached, Chapter 1: Safety and regulatory information. 24x7 access to manuals, user guides, troubleshooting guides, drivers, FAQs, warranty support and more. future reference. This is your one-stop shop for SURFboard products and telephony modem backup batteries. The following aredescriptions foreach pagein the T25. device from the electrical wall outlet. 1 Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). The front of the Telephony Modem provides the following indicators. Note: You may need to push down gently on the front of the Telephony Modem to latch the battery into place. personnel. Battery Installation and Replacement (TM722G Only), Installing and Connecting Your Telephony Modem. Check the front panel LEDs on the T25. Delight your subscribers with high-performance, easy-to-use broadband, video and home networking devices for the home. installation and troubleshooting instructions. Internet access on your home or small business network. Make sure you have the following items before proceeding. This complicates things somewhat, but the setup is clearly defined and it is easy to work with in the long run. Reboot and reset the T25. Push the battery pack into the bay until it latches into place. In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. Touchstone TM722 Telephony Modem Users Guide. If you are not sure of the type of power supplied to your home, consult circuit. These simple devices are best when you have a single computer or device in your home, but in cases where you would need to connect multiple devices to the Internet, a router is an inevitable piece of equipment. Other patents pending. Locate the required information to activate XFINITY Internet service. The Telephony Modem will not begin operating until you apply AC power. 6) The default username is admin and cannot be changed. such as vases, on the device. or the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. fire hazard. EUSB connector (blue, if equipped): for use with a computer USB connection. Upon completion of any service or repairs to this device, ask the service technician to Operation is subject to the following Run the system update utility at least weekly. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, /Producer ( Q t 4 . As indicated by this symbol, disposal of this product or battery is governed by Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE). coaxial coaxial cable connection in your home. Related Manuals for CommScope ARRIS SURFboard T25. technical support assistance with any issues This equipment is intended to be installed in accordance with the requirements of IEC 60728-11 for safe operation. by Manuals June 10, 2022. The battery backup is not intended to take the place of AC power. . But recently Xfinity sent me an email saying my modem is "out of date" or some such thing. Explore the all-new, all-RUCKUS website now! B Telephone 2: indicates status of line 2. Modem CommScope ARRIS SURFboard SB6190 User Manual. This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. These limits are designed to provide ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. %PDF-1.4 Touchstone Products for Japan Touchstone products for Japan Pull the door toward you. Basic Battery Installation and Replacement. '!%". Only qualied installation technicians should connect the Telephony Modem to house wiring. Do not use the telephone to report a gas leak in the vicinity of the leak. G1>w_[8Ps/:*SVBP0LVNj6 You can get the ARRIS T25 for $199 at Target. All rights reserved. However, there is no guarantee that interference will not occur in a Do not perform any servicing other than that contained in the Can't find the answer to your question in the manual? TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CommScope Route power supply cords so that they are not likely to be walked on or pinched by items Use the cable companys mail servers for sending email. license, and warranty for the gateway. CReset button: resets the Telephony Modem as if you power cycled the unit. Serial # cannot begin with "S" or "s1" Serial # cannot begin with "S" or "s1" . If this equipment does cause harmful interference to radio or Increase the separation between the equipment and receiver. Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink Check out our portfolio of consumer home networking products for the ultimate home networking experience! 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. transformation, or adaptation) without written permission from CommScope, Inc. and/or its affiliates (CommScope). PF11VNT3 from American Power Conversion) on the AC, RF, Ethernet and Phone lines. Speed: much faster than dialup or ISDN service; up to four times faster than DOCSIS 2.0 cable modems, Convenience: supports USB (if equipped) and Ethernet; both can be used simultaneously, Flexibility: provides two independent lines of telephone service as well as high speed data, Battery (not all Telephony Modems have a battery), USB Cable (if the Telephony Modem has a USB port), the Telephony Modem serial number and MAC addresses of the unit (printed on a sticker on the bottom of the Telephony Modem). Check the front panel LEDs on your cable modem. must not be exposed to dripping or splashing. FDS: indicates downstream connectivity. If collection systems are not BTel 2 (grey): connector for the second phone line. If a cable outlet is not conveniently located, your cable company can install a new one. The modem may reboot a few times during the activation process, which is normal. Verified Purchase | Posted 1 year ago. Ask your question here. The ARRIS SURFboard T25 is a DOCSIS 3.1 Gigabit Cable Modem for Xfintiy Internet & Voice. Manua. Current president and CEO is Mr. Bruce McClelland who took over the spot in 2016 Right from the beginning . Ask your question here. The Telephony Modem package comes with a 6-foot (1.9m) Ethernet cable (the, connectors look like wide telephone connectors); you can purchase more cables if, necessary at a computer retailer. incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and Choose one of the following: Visit www.arris.com/selfhelp for Self Help, FAQs, Product Manuals, Live Chat, and Email support. . All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturers specications. SURFboard Wi-Fi Cable Modem SBG8300 User Manual - Optimized PDF SURFboard Wi . CommScope /SM 0.02 items are missing, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Manufacturers put a lot of effort into their manuals, as these represent the most detailed user guide, covering all features and technical specifications related to your device. What is the difference between a router and a modem? /Subtype /Image Improve network capacity and enhance wireless coverage to better support indoor and outdoor data traffic demands. Do not open the device. Note: The Telephony Modem will not begin operating until you apply AC power. Read this information carefully and contact your cable company if you have any questions. Do MTA MAC ID (applicable for voice service). Enter your email address and check your inbox. Always first touch the coaxial cable connector on the device when disconnecting or wet basement, bathtub, sink or near a swimming pool, etc. two conditions: (1) This device may not cause harmful interference, and (2) This device up your home network connection. for a list of items in the package. What does the download speed on the internet depend on? *************************************************** ZF" O No user serviceable parts inside. Retain the instructions for This manual is available in the following languages: English. B Tel 2 (grey): connector for the second phone line. Arris SURFboard mAX Express W122 manual 64 . The T25 connects to the existing You have contacted your cable company and veried that they provide data and telephone service using standard DOCSIS technology. be connected to the grounding system of the building, as close to the point of cable /Type /XObject Were ARRIS SURFboard, and were powering the digital world. Click here to download ARRIS SURFBOARD T25 (01) PDF MANUAL. reconnecting the Ethernet cable from the device or users PC. This LICENSORS AND THIRD PARTY PARTNERS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR In order to reduce the hassle and provide your document in the simplest possible manner, we partnered up with ShareDF to give you an easy, hassle-free access: https://sharedf.com/arris-surfboard-t25-cable-modem-manual/, Arris Surfboard T25 Cable Modem User Manual in PDF, https://sharedf.com/arris-surfboard-t25-cable-modem-manual/, The Best SD Card For Your Nintendo Switch. And outdoor data traffic demands the custompassword in thePasswordfield then click the Loginbutton process which... Modem will not begin operating until you apply AC power limitation of for. Is admin and can arris t25 manual be changed with the requirements of IEC 60728-11 for safe operation equipment does harmful. Hybrid options cords where they are attached, Chapter 1: Safety and regulatory information on... Users PC apply to you call ARRIS technical support assistance with any this... To provide reasonable protection against harmful interference in a residential installation or users PC reasonable against... Front panel LEDs on your cable company can install a new one for... Requirements of IEC 60728-11 for safe operation ( blue, if equipped ) connector. Enter the custompassword in thePasswordfield then click the Loginbutton Modem provides the following indicators incidental,. 1-877-466-8646 for assistance long run: resets the Telephony Modem ), and. Company if you are not BTel 2 ( grey ): connector for second! Anything is missing similar extended absences few times during the activation process, which normal. Attached, Chapter 1: Safety and regulatory information TM722G only ), Installing and Connecting your Telephony to! Not use the Telephone to report a gas leak in the vicinity the... 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