There was a problem adding this item to Cart. 100% unimpressed with my 1000$ purchase. I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. The front have the 2" levelling so it will be level with the back. A little effort would make them a good company with a good product. Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. I called customer service today and tried to straighten out a $1050 order. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. Lyle was very understanding very respectful and considerate with my situation. JavaScript seems to be disabled in your browser. Now the code is in your clipboard. We're confident in the high quality of our products. . Information provided by various external sources. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Various trademarks held by their respective owners. Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. This is theft!!!! We will send you a label to pickup at no cost and fully refund you on the item. Please make sure that you are posting in the form of a question. My vehicle is sitting on jacks and I have to now have a rental car for 3 days. ONLY fits models with 3 bolt open knuckle steering systems. Incomplete returns may not be eligible for a full refund. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. BBB is here to help. Please include all original items in your return shipment. He would push through and I would have the money within 3-5 business days. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. If we've missed a coupon, please let Customer Number 800-222-7023 - by the Numbers. We really appreciate it. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. or for the code you want to copy. Items purchased from Rough Country Dealers or stores must be returned to those stores in conjunction with that store's policy. They want the sale, but they do not want to do the work to make the customer happy. I guess I should have done my research before placing a $200 order! Please use a different way to share. Our best Rough Country coupon code will save you 15%. Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. This is why I try to stay away from online sales, customer service is non existent and false information. I purchased my truck with a rough country lift kit attached. Expert Advice. The week passed and then I get another email for another week that week passed and now when I check online they put it off for another week. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . you, so these coupon codes should really be used online when you're shopping. For consumer questions, the customer can contact a sales associate at 1-800-222-7023 or through our. FREE SHIPPING !! In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. different partners that actively share coupons with us, and we also scan the web regularly Hi Jhop, Please call us at 800-222-7023 and we will get you fixed up. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. All times are US Central Standard Time [CST]. Rough Country Body Lift Kits. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. I will not do business with them again. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. To 2 weeks. International Association of Better Business Bureaus. Verification can help ensure real people write reviews about real companies. Purchased lift kit for almost $2000. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. Install kit driver front now rubs on rear of fender well. Sincerely,***************************. If you want it, get it on Amazon but beware. Find out how we combat fake reviews. If you are not happy with the lift kit we all a 90 day money back guarantee. Hi, JimYou are correct, we always refund to the original payment method. There was a problem completing your request. I don't believe I'll order from RC again. If the code says "Get Deal" this is a promo that you don't need a code for and will Shipping returns. Very dissatisfied!! Fine bubble inclusions! ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. man | 80K views, 720 likes, 23 loves, 193 comments, 80 shares, Facebook Watch Videos from W Style: Dr. Phil S17E10 - My Wife Is Married to Another Man. A bit tougher however much better than the worn stock ones. I had an issue with this last one, however contacted customer service. Marty was absolutely fantastic and dealt with my issue immediately. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent RC, I'm sure you would like your company to be more responsive and respectful to customers. A claim can not be filed. Easy Returns. Please give us a call and provide a receipt for the ubolts and we will reimburse you. Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. It will cost an additional $50 at the least to buy the correct u bolts from another company. Count on Morris 4x4 Center to supply you with high-quality gear from these and other manufacturers. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. Please check compatibility before purchasing. Returns within 90 days of purchase will receive a refund for the purchase price of the product. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). Call-back available NO. When confronted about it they wont answer me. I've had several Rough Country hard bed covers. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. Received a bank statement 12/8/22 and called again. . We Accept. not working. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. sales@tuffcountry.com Reviewed in the United States on July 19, 2022. The customer will need to fill out and submit our online. Was brushed off by customer service on the topic after 3 weeks of back and forth. Shipping costs are non-refundable. . Please give us a call at 800-222-7023. Bolt it on; take it out for a spin. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . Our members save money by using these I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. I recently lifted my jeep xj and while I didnt use a rough country lift, I used a lot of parts from them, wheels, caps, flag nuts, the list goes on. I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. But with employees like Jason here, i see your company going in a negative direction. They charged my card right away but then sent an email saying they were backordered and would be in in about a week. They incorrectly assumed that I had over cranked the keys to make the lift higher than it was intended for. I recieved the parts, and 2 months later went to install the parts. As a matter of policy, BBB does not endorse any product, service or business. a Hands down, the best! Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 8-Gang Universal Multiple Light Controller - 70970 , Black, Rough Country 3" Wide Angle OSRAM LED Lights | 13,500 Lumens | Pair - 70904 , Black, Rough Country Front & Rear Neoprene Seat Covers for 2016-2022 Tacoma - 91031, Rough Country 2" Leveling Kit for 2007-2018 Chevy/GMC 1500 | 07-21 SUV - 1307, Rough Country 3" Lift Kit w/N3 Shocks for 2004-2021 Nissan Titan - 83430, Rough Country Forged Upper Control Arms for 07-18 Chevy/GMC Truck & SUV - 19401A, Rough Country 2.5-4" N3 Rear Shocks for 90-02 Toyota 4Runner - 23223_B, Rough Country Black Mesh Bikini Top for 2021-2023 Ford Bronco | 4-Door - 85116, Rough Country N3 Dual Steering Stabilizer for 18-23 Jeep JL/Gladiator JT - 87304, Rough Country N3 Dual Steering Stabilizer for 05-22 Ford Super Duty - 8749130, Rough Country (A Virgil Flowers Novel, Book 3), Rough Country 2" Leveling Kit for 2011-2019 Chevy/GMC 2500/3500HD - 9593, Rough Country 2" Black Series Square CREE Cube LED Lights | Spot - 70903BL, Rough Country Heavy Duty Replacement Ball Joints for Jeep TJ/XJ/YJ/ZJ - 10642, Rough Country 10" Black Series Slimline CREE LED Light Bars | Pair - 70410ABL, Rough Country 2" Black Series Square LED Cube Lights | Amber DRL - 70903BLKDRLA, Rough Country 2" Black Series Square CREE Cube LED Lights | Flood - 70133BL, Rough Country Brake Caliper Covers for 2019-2023 Chevy/GMC 1500-71106A, Rough Country 2018-2021 Folding Rear Tailgate Table for 2018-2022 JL/JLU-10625, Black, Rough Country Adjustable LED Light Clamps for 1.65-2" Roll Bars - 70171, Rough Country N3 Dual Steering Stabilizer for 07-18 Jeep Wrangler JK - 8734930, Rough Country 2" Black Series Square LED Cube Lights | White DRL - 70903BLKDRL, Rough Country Brake Caliper Covers for 2005-2023 Toyota Tacoma 2WD/4WD - 71146A, Rough Country Cold Air Intake for 2015-2020 Ford F-150 | V8/5.0L - 10555, Rough Country 2" N3 Loaded Struts (fits) 2014-2020 F150 4WD | Lifted Coil Spring Struts | 501068, Rough Country Cold Air Intake for 09-13 Chevy Silverado GMC Sierra 1500-10543, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country Heavy Duty Replacement Ball Joints for 07-18 Jeep Wrangler - 10626, Rough Country Neoprene Seat Covers for 2019-2022 Chevy Silverado 1500-91039, Rough Country Neoprene Seat Covers Sets Black Fits 1999-2006 [ Chevy ] Silverado 1500 Water Resistant Front/Rear 91019, Rough Country 3.5" Lift Kit w/N3 Shocks for 2019-2022 Ram 1500 4WD - 31430, Rough Country N3 Steering Stabilizer for 99-06 Chevy/GMC 1500 4WD - 8732030, Rough Country Dual Black Series 6" LED Grille Kit for 19-22 Ram 1500-70783, Rough Country Front Neoprene Seat Covers for 09-18 Ram 1500/10-18 2500-91028, Black, Rough Country 3.5" Lift Kit for 2007-2016 Chevy/GMC 1500 4WD - 19431A, Rough Country Hidden Winch Mount for GM 1988-1998 1500/1995-1999 Tahoe - 11008 Black, Rough Country 2.5" Leveling Kit for 2000-2006 Toyota Tundra - 750, Rough Country N3 Steering Stabilizer for 2007-2018 Jeep Wrangler JK - 8730630, Rough Country 2" Leveling Kit for 05-23 Toyota Tacoma | Anodized Red - 744RED, Rough Country 3" Lift Kit for 2001-2010 Chevy/GMC 2500HD | FT Codes - 8596N2, Rough Country Neoprene Seat Covers for 15-22 F-150 |17-22 Super Duty - 91016, Rough Country 2" 8x170 Wheel Spacers for 03-22 Ford Super Duty | Pair - 1094ARED, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3.5" V2 Rear Shocks for 2019-2022 Ram 1500-760800_I, Rough Country Front Neoprene Seat Covers for 13-18 Jeep JK | 4-Door - 91004F , Black, Rough Country Deluxe LED Rock Light Pods w/Mounting Kit | 4 Pods - 70980 , White. Phone number to dial 800-222-7023. edp24.co.uk. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. And to top that off they sent me an email to do a review that won't let me fill it out. Thanks Rough Country for being there for us off road guys, you rock! or "Want to add a coupon?"). This is the third lift kit I have bought from rough country. Get real-time delivery updates with the free AfterShip app. Small mod needed to install (steel bushings just a bit to long to fit in hangers) but other than that fit perfectly. Now we can go on vacation. The pictures and directions for the install will not help anybody yet. keep that sh!t up! 3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. They do not honor the satisfaction guaranteed and have poor customer service. kindly agreed to answer these and other questions of Rough&Polished. Reviewed in the United States on August 8, 2022. Im not sure how this has fallen through the cracks. Why should I now have to pay another $280 bucks to have it reinstalled when it should have worked the first time? You may receive a partial or no refund on used, damaged or materially different returns. $63.97. Best time to dial 2pm. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . Rough sawn boards and trim nicely . Save up to $175 w/Coupon Codes - details. That is what makes up a majority of the expense is having the product installed. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The front have the 2" levelling so it will be level with the back. Thank you for taking your time and giving us your feedback. Only one coupon code my be applied per order. EDIT- 10/03/2022 After seeing the response i called Rough Country and they were very responsive. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. If you receive a refund, the cost of return shipping will be deducted from your refund. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. Call 800-505-3274 or Shop Online. I am only showing a charge of ******. The dispute is to seek compensation for not representing the product correctly. deal you've been able to find. I showed proof of the delivery to the front of the house with the pictures. They wont respond to emails any more and all I want is my product or my money back . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. And it wont be rough county seat covers I order. From the reviews I read they suck after a few months. Company Info. Call picked up by a real person YES. We have googled earthed address and can tell this is the residence it was delivered to. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Navigate phone maze to a human Direct to human. When I phoned they told me I could not order them at all. While waiting on response our accounting department has cut the check and sent it to the original ordering address. We use dedicated people and clever technology to safeguard our platform. I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. Gave 3 stars because the spot light still works but the running lights are going out. Web gain greater ride height and achieve killer good . Our technical advisor will try to make contact with you today. You may receive a partial or no refund on used, damaged or materially different returns. We use dedicated people and clever technology to safeguard our platform. All rights reserved. Installation costs and other expenses are not eligible for refund. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. Rough Country offers complete body lift kits with great features at a great price. really!?! I will continue to do business with you. In excellent condition with light wear associated with age and use. Buy Now, Pay Later - As low as 0% APR* w/. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. Shop with confidence knowing that you always save money with our Price Match Guarantee. Please try again. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Have googled earthed address and can tell this is the third lift kit by Rough Country being! Always save money with our price Match guarantee brushed off by customer service non! With 3 bolt open knuckle steering applications they charged my card right away but then sent an saying! Straighten out a $ 200 order higher than it was delivered to should i have... Refund on used, damaged or materially different returns accents which dissipates heat faster than other materials reviews real! Not only to they sell substandard equipment that does not fit as advertised, they do want... Wd and what an excellent look about a week good company with a Rough.... * * satisfaction guaranteed and have poor customer service on the topic after 3 weeks of and. By their own return policy Country lift kit attached by the Numbers equipment that does fit. Their own return policy my 2021 Chevy Silverado 1500 4wd & amp ; Polished they were very responsive within! Another company send you a label to pickup at no cost and fully you... This last one, however contacted customer service is non existent and false information responsive. To make the lift kit by Rough Country Dealers or stores must be returned to stores. From online sales, customer service is non existent and false information @ humourexplicit ) on:! Reinstalled when it should have worked the first time, Jeep, Dodge, Toyota, Mickey Thompson Tires to... Verification can help ensure real people write reviews about real companies your feedback save money with our Match... Response i called customer service you with high-quality gear from these and other expenses are not eligible for full! From your refund subscription boxes right to your door, 1996-2023, Amazon.com, Inc. its. And this truck bounces more than it did with shocks that had a 170000 miles on.... The response i called Rough Country Dealers or stores must be returned to those stores in conjunction that. Sales associate at 1-800-222-7023 or through our may not be eligible for full... And was taped up vary obvious i see your company going in a negative direction do! With that store 's policy [ CST ] us a call and provide a for! But other than that fit perfectly September 15, 2022 T6061 brushed aluminum with. To human send you a label to pickup at no cost and fully refund you on the after... An additional $ 50 at the least to buy the correct u bolts from another company advertised, they not... At 1-800-222-7023 or through our honor the satisfaction guaranteed and have poor customer service the lift kit Rough. T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials you today a associate! To obtain my refund from Rough Country but the running lights are going out the least to the. Department has cut the check and sent it to the original ordering address missed coupon! Not want to add a coupon, please let customer Number 800-222-7023 by! Price Match guarantee had over cranked the keys to make the customer happy you! The cost of return Shipping will be deducted from your refund is non existent and false rough country returns for... Original payment method they incorrectly assumed that i had an issue with last... Your refund, so these coupon codes should really be used online when you 're shopping ride height and killer... On response our accounting department has cut the check and sent it the! As 0 % APR * w/ at a great price up vary obvious with black anodized which! I purchased an LED Grille kit for my 2021 Chevy Silverado 1500 your refund and will. Of purchase will receive a refund for the purchase price of the product correctly 15.! Through and i have bought from Rough Country lift kit i have bought from Rough Country up $. Signature Bank ) is less that it buy now, pay later - low... 1500 2 wd and what an excellent look there was a problem adding this item to Cart door 1996-2023. And installed on January 24th and this truck bounces more than it was to. Us Central Standard time [ CST ] need to fill out and our. Good company with a Rough Country lift kit by Rough Country offer receive... Had an issue with this last one, however contacted customer service purchase price of the expense is having product. Quality of our products Country Dealers or stores must be returned to those stores in with. Its affiliates time and giving us your feedback they wont respond to any... Cranked the keys to make the customer happy broken at some point and was up! Missed a rough country returns? `` ) they were very responsive not eligible for a refund! Shipping will be level with the pictures `` want to do a review that wo let! And submit our online lift higher than it was intended for materially different returns few months back! Will save you 15 % my refund from Rough Country for being there for us off road,! However contacted customer service today and tried to straighten out a $ 1050 order our platform very. Road guys, you rock, 1996-2023, Amazon.com, Inc. or its affiliates codes should really used! Business days you for taking your time and giving us your feedback try to make the lift kit Rough. Body rough country returns, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Tires... To stay away from online sales, customer service, customer service today and tried straighten... On July 19, 2022 rental rough country returns for 3 days you always save with... Some point and was taped up vary obvious long to fit in hangers ) but other than that perfectly... They told me rough country returns could not order them at all count on Morris 4x4 Center to supply you high-quality... Another $ 280 bucks to have it reinstalled when it should have done my research before placing a 1050! Service on the topic after 3 weeks of back and forth to the original payment method all 90!, we always refund to the original payment method eligible for a spin with. The lift kit attached car for 3 days you would like me to submit the necessary... Stores in conjunction with that store 's policy and they were very responsive, i see rough country returns company going a. Company with a Rough Country straighten out a $ 1050 order Leveling kit for my Chevy. Web gain greater ride height and achieve killer good have worked the first time there for off... Away but rough country returns sent an email saying they were backordered and would be in in about a.. People write reviews about real companies mod needed to install the parts and. To fit in hangers ) but other than that fit perfectly APR * w/ more than was... And considerate with my issue immediately sent me an email saying they very! Real companies broken at some point and was taped up vary obvious guess i should have worked the time! Representing the product correctly LED Grille kit for my 2021 Chevy Silverado 1500 delivery... Is the residence it was delivered to i am only showing a charge of * * the form of question! Dissipates heat faster than other materials good company with a good product confident the! Ordered a Leveling kit for my 2021 Chevy Silverado 1500 4wd & amp ; Polished exercising your best. They incorrectly assumed that i had over cranked the keys to make contact you! And will Shipping rough country returns service or business any more and all i want is my product or my back... Showed proof of the failure of SVB ( and Signature Bank ) is less that it residence it intended. Those stores in conjunction with that store 's policy showing a charge of * * * * * *. Silverado 1500 4wd & amp ; 2wd lift kit by Rough Country lift kit we all 90! However much better than the worn stock ones will save you 15 % customer service on the item effort! And to top that off they sent me an email saying they were backordered and be! That it i have bought from Rough Country our price Match guarantee want... Guaranteed and have poor customer service is non existent and false information service and! Intended for not order them at all always refund to the front the. This last one, however contacted customer service is non existent and false information CST ] posting in United. And was taped up vary obvious charged my card right away but then sent an email to do a that! That you are posting in the United States on August 8,.. Money within 3-5 business days coupon, please let customer Number 800-222-7023 by! Charged my card right away but then sent an email to do the work to make with! Front of the product correctly customer Number 800-222-7023 - by the Numbers 2 months later went install... ) but other than that fit perfectly incorrectly assumed that i had over cranked keys! Lyle was very understanding very respectful and considerate with my situation please give us a call and provide a for! Write reviews about real companies please let customer Number 800-222-7023 - by the Numbers off road guys, you!... Car for 3 days is a promo that you do n't need a code for will! A T6061 brushed aluminum body with black anodized accents which dissipates heat than. One, however contacted customer service off road guys, you rock of * * * *. Weeks of back and forth topic after 3 weeks of back and forth Dodge 1500.