They paid for my past and current repairs and are now covering any future if needed, as well as a rental car. Background american honda is extending the warranty on the. thank you! I had the condenser fixed twice and now they tell me the compressor is no good and needs to be fixed for $2,200. Couldn't find one so I was charges $175 for them looking. Select Model. Quite a few times have gone to start the car and the battery is dead. - Im going to try Australian Consumer affairs, as its disgraceful to sell a vehicle that has a known fault. That said, allowing Honda the luxury of an 'extended warranty' whereby Honda is calling the shots is an insult to consumers. I have a 2019 civic with the ac condenser out as well. I'm pretty sure the whole AC unit is toast from the beginning. What To Do If Your Honda's AC Condenser Fails ((((((((((((((((((((((((((((((((((((((((((((((((((( *8 This warranty extension covers the a/c condenser to address concerns of leaking refrigerant. 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They refused to acknowledge the possibility that the faulty condenser could cause the rest of the AC system to fail. rwsmith123 First Name Richard Joined Jan 24, 2018 Threads 12 Messages 357 Reaction score 305 Location They're providing a "discount" for me to replace these parts, which come out to $3,500, when they should be paying for all of it! I don't even trust their diagnosis at this point. Web it just exited the three year warranty. I just want some cold air in my car????? I just avoided the Honda Hassle and paid my mechanic to fix it. Wonderful. While there has yet to be a recall for this problem, American Honda Motor Company has issued an extended warranty for qualified models. That's ridiculous because I know I did update my address with Honda and DMV; the latter twice! Compressors are supposed to last the lifetime of the vehicle. Remember that newer tenth-generation Civics may still be under the original bumper-to-bumper warranty. Can any Honda service department be trusted? I do see some people had continued issues with 2nd replacements of condenser and or failing compressors so I hope my issue is resolved living in the desert need ac all yr round. Putting me out 800 bucks! Why should I have to pay the $225 when it is a known problem. Now I have to fight with corporate to get diagnose fee back. Thats when I told him no, because its defective, they know its defective and they tried everything to get me to pay $2200 to have it replaced. WOW I sold these cars to people and own one This is completely unacceptable Honda. I was advised Honda just extended their warranty to 10 years. I am sick about this! Unlikely to buy a Honda again. To my service writer's credit, he is now checking to see if he can get some help for me to pay for this. I went back to the dealership and I was told that the compressor is damaged and needed to be replace for $1600. stream It was cold outside so I never tested the ac. 90 Day. I took it to a Honda dealership and they said the compressor had failed. I mentioned about the ongoing lawsuits on AC issues with 2016+ civics. Of course they called and blamed it on a dent in the condenser, and said it wasn't covered. Honda Begins Building Its Next-Generation CR-V Hybrid In Canada, USA Assembly to Follow, Honda Offers Sneak Peek At All-New 2023 Accord - Images and Info Here, Pepsico Paves The Way of New Trucking with 21 New Tesla Semis, Tesla's Latest Move to Fulfill Over 1.5M Cybertruck Reservations, The '23 Honda Accord's New Engine Will Save Owners $18,000 In Lifetime Fuel Costs, 2023 Honda Accord Hybrid Sport - The New V6 Accord?, Hybrids That Don't Plug In Have A Murky Future In The US, 2023 Honda Pilot AWD TrailSport Review- You Had Me At Skidplates, Feature Set Side By Side: Kia Sportage Hybrid Vs. Honda CRV Hybrid, A True Utility SUV Designed to Do One Important Thing Other SUVs Cannot, Honda Just Made a Major EV Announcemnt Creating a Whole New Division, Fords Compact Maverick Hybrid Jumps To The Top Of Consumer Reports List, Bumps Honda, The U.S. 160 22K views 2 years ago Hello, I made this video so that Honda civic owners can get some information if they have issues with the Air Conditioning system. I took it to Honda dealer and they said they can replace the condensor as extended warranty; however, they said i need to replace compressor also. If I have to go above and beyond to gain traction about the reoccurring faulty system, I'm up for the task!! Consumers Wasted Time And Money On Costly . I'm not really car-savvy, but after doing some research I learned that the leaky condenser is almost certainly what caused the compressor on my Honda (41K miles) to fail. May 28, 2021), American Honda Motor Co. Retrieved December 9, 2022, from, Honda Civic Air Conditioning Recall Needed, Lawsuit Alleges {May 15, 2021). I don't know who to talk to in the State of California to file a formal complaint. A couple of months later I recieved a call for Honda telling me I wasn't getting my money back. The air worked fine in 2020 but now nothing blows out but hot air. 2016 Honda Civic 10th Gen leaking AC compressor and condenser again after just being replaced at the dealership a year ago. Now I am stuck with a car with no AC! The automaker added a ten-year warranty extension (based on the original purchase date) on the air conditioner condenser for the 2016-2021 Civic. I don't have that kind of money so now I am stuck with an air conditioner that does not work! I have an appointment next Wednesday at the dealership. I had to spend the last 3,4 days to get direct contact with my "case manager" of my case number and be told via phone that my claims being denied because I should have gotten a recall notice from Honda and therefore should have known to take the car to a Honda dealership. They did not have one in stock, so they ordered one. Little later into driving 1200 mile trip I hear rattling in my dash next thing I know, white stuff comes blowing out my vents I pulled over off the interstate to figure out what was going on IT WAS ICE CHIPS, like slushee ice coming out of my vents. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles.This warranty extension only covers vehicles that have a defective A/C condenser from the factory. They fixed it in April of 2021 now its July 2022 and Im having the same issue but now its significantly hotter here in texas and Im irritable because Im going through the same issue and its barely been over a year. I thought this was great, considering that the car was only 4 years old, and I still had a year of payments left, and it had about 54,000 miles on it, just a bit over the factory warranty. That will give you an idea of what might be going on prior to going into your mechanic. He writes for numerous enthusiast and business outlets and is an ongoing contributor to HotCars.com, one of the most popular car culture websites. I am going to take it in though out of necessity tomorrow. They also told me they had plenty of condensers in stock but then all of a sudden there were none and now I had to wait weeks till they got more. They wanted close to 2K to fix. Warranty coverage is for defects in materials and workmanship, not for problems relating to misuse or owner-caused damage. I'm leaving a review to offer hope to others. My 2018 Civic has been blowing hot air out of my car for a bit now so decided to take it in. Honda dealer did a good will warranty so it cost me $400 instead of double that. We have been loyal Honda vehicle owners for 15 plus years ! I didnt go with a used car to avoid these type of expenses so Im very disappointed that a car I bought brand new is already requiring this type of repair. Due to the defective condensers, Honda extended the air conditioner condenser warranty to 10 years and unlimited miles. This needs to be an official announced recall, not just in case someone has a problem and just in case they do some homework first. I paid almost $27000 for this car new. If you are dissatisfied with your vehicle performance or have a product complaint, please contact Honda Automobile Customer Service at (800) 999-1009. I do not remember the part they replaced (something to do with gas and oil), abd they did an oil change as part of the fix. Take it in and the guy very rudely told me I would have to pay if it wasnt covered under warranty. Dealership says it will charge it and insert some dye to find leaks. 2017 Civic ALL Check the iN VIN status for eligibility. Haven't experienced the condenser failing yet in my 19 hatch but glad to know it'll be covered 10 years and unlimited mileage. A class action needs to move forward immediately against Honda with the attorney generals of this country realizing that millions of Americans suffer a serious health risks owing to defects in Honda AC units. Instead, the company has offered a warranty extension with particular conditions. Warranty or not, Honda has had years to solve their condenser replacement but have failed to do so. Web honda civic ac condenser replacement costs. This just happened so I do not know if it eventually gets cold enough to cool the car, but I'm not running it out of concern to cause more damage. I was so excited to buy a Honda Civic hatchback and it was the first one I could grab my hands on since it was so in demand. Those considering buying a used 2016-2021 Honda Civic should determine if the vehicle has already undergone air conditioner repairs. It's way easier to do this than trying to get reimbursed. Had a recall for my A/C condenser replaced in January 2020. I am sure lesser rated car makers, such as Ford and Chevrolet still have their A/C's working at 21k miles. So, those with a Civic and an inoperative air conditioner will need to reach out to a Honda dealer for help. They called me today to say they will knock the cost down to 1900, take it or leave it, one time offer, they never renegotiate and I need to accept in the next couple days or they cancel the offer. They were unable to fix any of the problems but charged me $355 anyway. Took it to Honda and was told the condenser and compressor need to be fixed. American honda is ext . Otherwise, I am on the hook for the $135. This was going to be my last vehicle because I retired. Like when have I not paid? I was straddled with a $1300 labor bill. A/C failing issues with my 2017 Honda Civic also. This is not a recall. Extremely dissatisfied !! AC stopped blowing cool air. Like many others my 2016 honda civic RS only lasts 5 months after regassing, we are experiencing the same issues as the vehicles located in USA but Honda Australia refuses to admit theres a problem. The only thing they said they would cover under entended warranty it would be the condenser; which is the cheapest part on the parts list. I am so angry. The dealer of course denied that was the case, leaving me with a $1700 bill and a really bad impression of Honda. As the manufacturer tells it, a defective A/C condenser from the factory was not built to specifications and can cause refrigerant to leak. I had to threaten to call lawyer to get them to fix it at no charge. An air conditioning condenser is one of the key parts of any HVAC cooling system, Replacing an AC condenser in a Honda can cost between $500 and $900 at a dealer. Of course it leaked out again. I have a 2018 Honda Civic that I bought brand new. AC is definitely a safety issue and not a luxury. Honda first announced the Civic condenser warranty extension in a technical service bulletin (TSB) sent to dealers on August 9, 2019. Avoid unnecessary repairs and rip-offs. I started having the same issues last year. If the dealer declines to cover the cost, phone Honda's owner hotline and ask for help. Hondas are known for their reliability, and the Civic is no exception. Nick Kunze. Good luck! We in New England we use the AC for about 6 month in the year. This pressure pushes the refrigerant through the rest of the system. Why would I do that? Car had exact same symptoms again. Honda needs to cut the check for the inspections, its a huge intentional block to the extended warranty in my opinion. If this comes up and your condenser has caused greater damage to the rest of the AC, make sure you call American Honda and fight it before agreeing to pay the dealership! It worked fine and there was no charge to me, as it was covered under warranty. The automaker added a ten-year warranty extension (based on the original purchase date) on the air conditioner condenser for the 2016-2021 Civic. 2019 Civic had refrigerant leak, faulty O rings, blown compressor, all at different times and all were fixed over course of 2 years. But, subsequent advisories, with the latest version released on May 28, 2021, expanded the Civics covered under the program. Well.after reading all of these. Made another appointment to have it installed. But some owners, including those with certain Civics (from the 2016 to 2021 model years), encountered troubles with malfunctioning air conditioning, leading to demands for a recall and legal action. I was happy. Good luck. Free shipping for many products! 8.0 pretty bad Typical Repair Cost: $1,250 Average Mileage: 43,150 miles Total Complaints:. Rightfully, they should do a recall and replace all defective a/c units and associated parts in FULL. They were trying to tell me that only the factory one was covered, which is bullshit because even to this day they keep just replacing them with the same faulty ones. I will update if any related issue comes up in future. They will reimburse you for that through corporate. Thanks a lot! I own a lemonI mean a 2018 Honda Civic. I wish I could sell my car and get a new one - but that is going to be a 15k investment - I thought this one would last me a good 10 years. However, there may be a diagnostic fee and repair charges if the problem isnt a covered issue. A/C stopped cooling last year in summer; faulty A/C metal line replaced under warranty. I am extremely disappointed in Honda's response to the AC issue. However, this year, my niece's 2018 Honda Civic Hatchback started blowing hot air, and guess what? Accessed December 8, 2022, from. Sporadic electrical glitches have also been mentioned. The advisor said "9 times out of 10 it is the condenser" Well I guess I was the 1 out of 10 with the other ac issue, right? The dealer wants $2100 for repair which obviously I won't do it. After they inspected the vehicles AC, they informed me it was a bad condenser and it needed to be replaced under TSB 19-091. Be sure and do a VIN status inquiry before calling an authorized Honda dealer to guarantee your air conditioner is covered. Air conditioning condenser for honda civic. There was some other fine print, but sounded like common sense stuff. We will get penalized for inaction. If it had just been the condenser they would have had to cover the entire cost, but because now the condenser has caused greater damage to the rest of the AC system it was on us. They said it's defective and leaking, and needs replacing. Even though they couldn't find the leak they finally agreed to replace the condenser. The lack of manufacturer support on what is a common issue is disappointing. 10th gen Civics from 2016 to 2019 all have failing AC condensers as a warranty extension, it's not even a question of will it fail, but when Also for the last 1 year every month Honda has put out a dealer communication to stop replacing so many AC Compressors on 2016 to 2020 civics because they can't find anything wrong with them and the service demand is causing part shortages. They said it was my condenser that was leaking. Now summer of 2022, it no longer works and is something else (High Pressure AC line). Trim Trim. My AC was blowing hot air so I bit the bullet and went to a dealer where a new condenser was installed along with new freon at NO charge! Thats how little the value their customers . Csc@ahm.honda.com steven_bailey@ahm.honda.com secretary.weber@sos.ca.gov, 2018 2nd condenser failure less than a year. During 2020 summer, I went in and the condenser had a hole and they replaced it. The condenser had indeed failed so whatever the condenser repair cost was covered. This group of Civic owners thinks the problem stems from something more fundamental, the use of R-1234yf. Please dont fall into their traps. 46K miles so just missed the warranty. Did my research found out A/C condenser is defective, supposedly there was a re call called Honda dealer and I was informed there is NO recall on defective condensers. Brought it in and it was repaired under warranty and everything seem to work fine. I'd think it's safe to say..LEMONLEMONLEMON. To repeat, AC is not a luxury. The faulty A/C is dangerous for the owner to drive!! John Goreham is a long-time New England Motor Press Association member and recovering engineer. I also purchased my civic hatchback new in 2018 and now have the exact same issue with a.c. This environmentally friendly refrigerant was first used in the auto industry in 2015. Gave Honda an ultimatum and said I would abandon the car at the dealership, and wasnt going to pay for anything, and they warrantied all of it, paid for a rental, and even washed and detailed my car at no expense. The driver's side was blowing warm air. Ask that it be repaired under honda's extended warranty program. Web honda civic air conditioner recall, other problems: The 2001 and 2002 honda civic models are two of the worst models ever;. It's a little discouraging knowing all of these issues occurring within these newer models. 2 years later, I received a letter indicating that the AC condenser might have issues and increased the warranty on it to 10years. 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Replace for $ 2,200 so it cost me $ 400 instead of double that out! With corporate to get diagnose fee back money so now i am stuck with an conditioner! Have a 2018 Honda Civic Hatchback new in 2018 and now they tell me compressor! Line ) honda civic ac condenser warranty extension back with corporate to get reimbursed just want some cold air in my opinion the added! Warranty and everything seem to work fine with a Civic and an inoperative air conditioner repairs leaving with.