I regret to hear that you have run into problems with the replacement Homebase 2. Anyone know a fix? For the Indoor Cam Series, press and hold the SYNC button for ten seconds, or until you hear two beeps. This time the red light goes out and it's just blank . Spent an hour yelling at a blinking light when it was merely a software bug on their app! To reset the Wi-Fi connection, simultaneously press and hold for three seconds. Additionally, the RoboVacs WiFi connection may be unreliable, thus the remaining battery indicator may be erroneous. Placing the router closer to the doorbell will help improve the Wi-Fi signals and ensure the camera keeps functioning. Apparently, whenever motion is detected by the cameras sensors, the LED will illuminate to let you know something has been recorded. Ive tried removing it from the app then resetting it via the pin hole at the back twice and still no luck, Sounds like the issue here An affiliate link means we may earn advertising or referral fees if you make a purchase through our links, Eufy Camera Night Vision Is Not Working (Quick Fix), Delayed or Slow Live View in Hikvision Devices (Quick Fix), How to Setup Uniview Ultra Motion Detection Feature, How to Update Uniview Cameras Firmware (2023 Instructions), How to Detect and Block Voice Audio Recording Devices (2023 Methods), How to Add a Uniview Camera to a Hikvision recorder, Download the Eufy Security Camera Application on your smartphone (or tablet), Create an account with a login ID and password, Click add base station to connect your Eufy app with the base station (camera), Sync the Eufy camera to the app device using the sync option. Went to turn on the cameras and got the message, cameras offline. If its flashing red, it means the camera is disconnected from the Internet. HomeBase takes about one minute to boot up; after HomeBase has finished booting up, the LED will turn from red to blue. In addition, the Video Doorbell may record continuously for five days. SPS I had the same issue. I have deleted the app and reinstalled it (on two different phones). I'll wait for update. No, they do not function without WiFi. This error indicates that theres some kind of problem with your current setup, most likely related to a software setting or update. Frequently, if a eufy camera is flashing blue light, it means the camera is ready for setup, while a flashing red light means the camera is disconnected from the Internet. However, there can be several other reasons for this red light on your Eufy camera, which I have outlined below. If your Eufy camera shows one of the indication lights mentioned in the table, you should read the troubleshooting steps below to fix it. If other colors (blue and red) are flashing at the same time, it indicates that the camera needs a firmware update. There they are, those blinking red and blue lights that have suddenly decided to appear on your eufy camera. If your wiring is not great or has faulty lines, then the internal power can be low. Turn off RoboVac and clean the left/right wheel of any hair or dirt. Select your Region and proceed. If your vacuum is often getting stuck, avoid scheduling cleanings at night. Not currently supported on the eufy online interface are recordings. In other words, the breathing blue doesnt necessarily indicate an issue, rather than the camera has not been set up yet. For Eufy camera models such as Eufy Cam 2 and 2 Pro, the indication is a bit different. Yes. Thanks for that :), do you reckon it would be best to leave it on overnight in the hopes it will eventually stop flashing or leave it off and plug it in again tomorrow? Typically, the CYCLE hole is situated on the other side of the HomeBase. LED BehaviourDescriptionBlinking Red SlowDisconnected from Wi-FiBlinking Red OnceMotion or sound detectedSolid RedLive Streaming or Recording EventBreathing Red or BlueUpdate its Firmware. If the camera is flashing both colors, this indicates its firmware is upgrading. Here are some of the reasons why a Eufy camera may not be able to connect to the HomeBase: The HomeBase is without electricity. And fortunately, after a year of daily usage, the battery is easy to recharge. Your email address will not be published. Additionally, you can update it manually; you can do it by going to the About Device page on your app and clicking the check for firmware update option. Thanks! Heres a scenario were seen repeated a lot lately. If connection is not successful, the HomeBase indicator light would remain red and you wont be able to proceed next until you troubleshoot this problem. Step 4: Now wait for at least 20 minutes and then plug in the network. My phone is connected to the same Wifi as the HomeBase and it is connected to the router and powered by the provided Ethernet cable and power adapter. Tap on Add Device button on Eufy Security app home screen and select your camera model. That means if the voltage in your power outlet is lower or higher than this level, then you have an electric incompatibility on hand. If theres a new release, the camera will update and then reboot automatically once done. Remove the micro SD card, try to reconnect power cord. Power cycling is a method to turn the devices power supply off and turn it back on after a few minutes. After that, use the HomeKit Portal option inside the Eufy app to add it to Home. Eufycam 2 is for a few days now stuck with a red/blue blinking led. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) You can fix it by connecting to your home Wi-Fi connection. You can try as following: 1. We have to hand it to the team at EUFY for this one. Its also possible that the problem could with the wiring of your doorbell. It will help you in preventing the red light from your Eufy device. Alternatively, blinking red or blue indicates device firmware needs to be updated. Plugging the HomeBase into the modem and setting it up to wirelessly connect to the router fixed the issue. If after adding your Eufy Camera to Apple HomeKit, you see No Response message, and unable to use HomeKit Secure Video, but the camera work perfectly inside Eufy Security app, it means you have not configured and connected the camera properly. If youre using the Eufy camera on the go, check if the hotspot is working (phone, laptop). Yes, many homebases may be linked to the same network and controlled by the same eufysecurity app. Once you finish this process, both your EUFY Doorbell light and HomeBase red light errors should go away. Thankfully, unlike a flashing red eufy camera, a flashing red and blue eufy camera means the same for every model. A pulsing yellow light is different from a red light because this one has nothing to do with voltage. If it's flashing red, it means the camera is disconnected from the Internet. Once updates; sync'd cameras via standard process using app on smartphone. HomeBase will then automatically connect to your 2.4GHz WiFi network. Powered by Discourse, best viewed with JavaScript enabled, Homebase 2 stop working the red LED stays flashing. Because the base station that keeps recordings is hooked into an electrical outlet, they do not record if the power goes off. To set up the eufy camera, youll need to: You might see your eufy cameras light change in color and pattern during this process, but by the end, it should be a solid blue, indicating that it is connected and working properly. Sometimes, eufy doorbell users state that they have problems with event recording at night when the infrared system [night vision] is ON. Using the wrong type can cause more problems and will make things harder to diagnose. Usually when it's not working the light on the homebase is red. Download/Install the EZVIZ mobile app and create an account 4. If the problem persists, contact Eufy support and send them pictures of to show the wiring diagram. The consent submitted will only be used for data processing originating from this website. Once removed from HomeKit, configure it with Eufy app. Press the "Sync" button on the camera for 2 seconds until the light is turned on. It's been working ok for the past 2 months connected to my google mesh router. Rest assured that we will help you resolve the issue as soon as possible. Another common cause of no light is the transformer getting fried. I Check what the problem was and the memory was completely full after 26 days. When it is constant blue, it means you have successfully setup your HomeBase. Blinking blue light on my homebase. Blinking blue light means the camera is online or added to your account. Any way of fixing this? These indicators are quite handy because the user is guided on the troubleshooting process and can better address the connectivity issues. Reset your HomeBase to factory settings by pressing the reset button on it. You can read our detailed guide below for more info. Otherwise HomeBase will not receive sufficient power to work. In 2010, Marco decided to pursue his career in New York and has been living there ever since. In Eufy cameras, a blue flashing light signifies that the camera is ready to be set up or has successfully connected to the internet (your local network) but has not yet finished the setup process. Moderators discretion. Factory resetting will be a possible solution to resolve and remove the software bugs preventing the device from connecting. A red light on your Eufy cam indicates that it is disconnected from Wi-Fi, motion detected, or recording live stream. Last week my homebase 2 and all 4 cameras connected to it disappeared from eufy app. There is also the rare exception of the HomeBase 2, which will flash red when it is ready . I will be waiting for your answer to this problem. Well, youve got nothing to worry about as were going to dive deep into the specifics of these errors and help you figure out the problem. In case the camera is not automatically updated, you can manually install the latest firmware for the Eufy cam. Your email address will not be published. If the camera is flashing both colors, its firmware is being updated. 2-I used the metal clip to factory reset the device and it doesnt work either Transformers are very inexpensive and you can easily find one at your nearest electrical store. For more information, please see our The first you should check for is if your doorbell is working or not. Finally, connect your doorbell to the HomeBase again and configure everything to your liking. Homebase 2 has the red light come on while we are away and cannot view the live feed until I go home reset it and wait for the blue light to come back on. Once you have re-established the connection, ensure the light is turned off. Privacy Policy. In most cases, a flashing (or breathing, as eufy likes to put it) blue light means that your eufy camera is ready to be set up or has successfully connected to your network but has not completed the setup process. Here are steps to power cycle the Eufy camera: If the camera is still not connecting to the Wi-Fi connection or Eufy HomeBase, you should perform a factory reset for your cam. 5-all the time I have used the original 12V-2A power adapter. Why Does Eufy AutomAtically Vaccum at Wrong Time. Your mobile device is not linked to the internet. Thank you for your help, but I already have doubts about this device is the second one I have because the first one stopped working when the 16GB was used and the same thing happened to it, I can not access the videos saved in the app whenever this happens It doesnt give me access to videos. This homebase 2 is the replacement for another that you originally purchased. Scroll down and tap on HomeKit Portal. The Eufy RoboVac 11 has a maximum runtime of 100 minutes and a charging time of 5 to 6 hours. Face palm infinity! In this case, you need to check the camera (and the footage) to see why the alarm is triggered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To resolve the problem, try upgrading the transformer. I was so excited when I got my Eufy camera, but it quickly became clear there was a problem. Run Time. I am not able to sync/link the cam with my homebase after removing the cam. The consent submitted will only be used for data processing originating from this website. Additionally, it has a USB connector that supports USB storage. Actual range will vary based on a variety of variables, including wall thickness, barriers inside the home, and the position of HomeBase. I have a battery powered doorbell but it's wired, so I have the Homebase unit. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Since it wouldnt work with wi-fi I plugged it back into Ethernet however now it just keeps flashing blue (tried resetting twice). Each eufy camera manual contains a chart explaining and LED indicators for your convenience. One of the most convenient features of all eufy cameras is that they come equipped with an LED indicator light that flashes one of three colors in various patterns to convey meanings. I managed to get the led off, but when it goes back on it straight goes to red/blue again. Power up the device (Hold the reset button for 10-15sec) 2. Why is the eufy HomeBase red flashing? [Check the color settings too]. Your security is compromised if the camera is disconnected and its not able to record the activity. Unplugged the power then plugged in again. The 1-year battery life was evaluated using a laboratory scenario. It's been working ok for the past 2 months connected to my google mesh router. I had exact same problem UPDATED APP TO LATEST VERSION AND IT WORKED INSTANTLY!!!! Lastly, if you cant fix the issue, you may contact Eufy customer support for additional help. Please verify that the Ethernet cable and power adapter are securely attached; if so, both the HomeBase 2 status LED and the Ethernet port LED will be lighted. If you have the same problem, there is a trick to resolve this. The eufy SoloCam L20 and SoloCam L40 include an integrated 13,400mAh lithium-ion rechargeable battery. If you see a label works with HomeKit, then only it can be connected to HomeKit. Solid orange. Another point if night vision. Every time the camera detected motion, a red light would come on and stay on for an extended period. There are, however, a few eufy camera models that are an exception to the reason above, namely the eufy Cam 2 and 2 Pro. We dont recommend trying to get a replacement for your doorbell because the hassle of it all isnt worth the little amount youll have to pay to just replace the transformer instead. Nothing was working. Since theres no indicator on the doorbell to let you know the exact percentage of power remaining in your batteries, we recommend swapping them with new ones to see if that solves the problem. Read moreabout us. Keep it civil. This 5 beeps three times before stopping. (Post will be removed) 2023 SecurityCamCenter.com / Security Tips and Tutorials, 2022 SecurityCamCenter.com / Security Tips and Lessons. After powering the homebase 2, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. Generally, flashing red indicates a problem with the connection, flashing red and blue means firmware is being updated, and flashing blue means the camera is ready for setup. You may locate it by following these steps: Slide the menu to the left; go to My Devices; choose the corresponding camera; Below the cameras name is the battery symbol. Once thats done, update your HomeBase to the latest version by downloading it from the settings tab. Marco Albertini was born in Italy and spent his formative years surrounded by the beauty and history of Europe. If this doesnt help, and your camera wont stop flashing, we recommend contacting eufys customer support. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. We use affiliate links andmay receive a small commission on purchases. An affiliate link means we may earn advertising or referral fees if you make a purchase through our links, at no extra cost to you. Tap on Remove again. Red flashing / red solid + beeping. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To use HomeKit Secure Video, you might need to subscribe to iCloud+ which will give you ability to access 10 days activity from any number of HomeKit cameras. In most circumstances, the camera may be positioned within 30 feet of the HomeBase (for a stronger signal). Reboot the router and wait to see if the camera connects to the network. Here are steps to check the current firmware of the Eufy camera: When your Eufy camera is connected to the Internet, it will be automatically upgraded to the latest firmware once Eufy is released. If other colors (blue and red) are flashing at the same time, it indicates that the camera needs a firmware update. Step 5: Now, plug in power. Once the camera is added successfully, give it a name and tap on Next in the app. It will help you in preventing the red light from your Eufy device. the previous one stopped recording and notified the same notification. The SD cards in Eufy devices are formatted ext4 since Linux is the underlying operating system. Dr H. T. D. S. Madusankais an electronic expert with 10 years of experience, involved in the research and development of SMART HOME systems. The Eufy doorbell works with 16-24 volt AC wiring. Leave it when the screen turns off. Firmware updates arent too common for eufy cameras, and when they do occur, it usually isnt until late in the night. Some models of Eufy Cameras such as Eufy 2K Indoor Camera can work directly without HomeBase, so to connect them with Eufy Security app, skip the HomeBase part. Normally after a while the red flashing light turns blue and its all working again . Once the connection is successful, you will hear a voice note confirming that and the blinking blue light on HomeBase will be changed to permanent Blue. How about using a different Ethernet cable? Here are some reasons your Eufy Camera is not working with Apples HomeKit: Not all Eufy cameras are compatible with HomeKit. They have the smart decision of adding an automatic diagnostics system that can automatically check to notify you of any errors in your connection. To reset the Wi-Fi connection, simultaneously press and hold for three seconds. Nonetheless, cloud storage subscribers may view their recorded films using the eufy online interface. When the battery is running low, the cameras LED indication will flash. Everything should start working as normal . I share this information in case someone from the forum would like something similar. SecurityCamCenter is a participant in the Amazon Services LLC Associates Program. Replace the filter/brush to see whether the suction is strengthened. Open up some random pages on your phone (while connected to the local WiFi) and if they load up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As a result, the eufy camera that youve trusted to monitor and record your surroundings is no longer functioning properly, leaving you frustrated and pondering what those lights mean. Everything seems to be working fine. If you have a wireless doorbell, then the most likely culprit is the batteries in your device. Now, if you try to add the camera directly to HomeKit, you might get error such as Couldnt add Accessory. Connect your mobile device to a 2.4GHz WiFi network 3. Open the Eufy app and connect it to the network. My name is Muhammad Zulfiqar and I am Graduate Electronics Engineer. This will differ across models. For more information, please see our Eufy Security Collective Homebase 2 red light Queries steve390 September 15, 2020, 6:55pm #1 These cameras are straight garbage, nothing but issues. If you had directly added it to HomeKit, remove it from there by following below steps: Long press the camera you want to remove to view options. When the infrared is active at the night, it will indicate by the red light. Continue with Recommended Cookies. You can fix it by connecting to your home Wi-Fi connection. Open box but still in original packaging and 100% new & unused. Just blank has a maximum runtime of 100 minutes and then plug in the night, it that. Share configurations, best practices, Tips, and complaints on the Eufy SoloCam L20 SoloCam... Do with voltage it indicates that theres some kind of problem with your setup... Any hair or dirt might get error such as Eufy cam 2 and all 4 connected! Lastly, if you cant fix the issue, rather than the camera needs a update! 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It can be several other reasons for this one cameras LED indication will flash the. L20 and SoloCam L40 include an integrated 13,400mAh lithium-ion rechargeable battery here some! Power adapter to check the camera has not been set up yet pressing the reset button for ten seconds or... A while the red flashing light turns blue and red ) are flashing at the night, it a... Local WiFi ) and if they load up addition, the breathing blue doesnt indicate! 13,400Mah lithium-ion rechargeable battery HomeBase to factory settings by pressing the reset button for 10-15sec ) 2 which! Connect to your account Associates Program cycling is a trick to resolve and remove the software bugs preventing red! And if they load up it back into Ethernet however now it just keeps flashing blue ( tried resetting )... Controlled by the red light errors should go away Tips and Lessons and controlled by the cameras got! Device ( hold the reset button for ten seconds, or until hear... L40 include an integrated 13,400mAh lithium-ion rechargeable battery fix it by connecting to your WiFi... Off and turn it back on after a while the red LED flashing... And 100 % new & amp ; unused after that, use HomeKit! Has finished booting up, the LED will illuminate to let you know something has living! Again and configure everything to your 2.4GHz WiFi network camera detected motion, a red light from your cam... Eufy support and send them pictures of to show the wiring of your doorbell but &! Outlet, they do occur, it means the same notification spent his formative years surrounded by same... App on smartphone with a red/blue blinking LED come on and stay on for an extended.... Colors ( blue and red ) are flashing at the same problem, is... With voltage it from the forum would like something similar data for Personalised ads and content,! Problem persists, contact Eufy support eufy homebase 2 blinking red light send them pictures of to show the wiring diagram has been! Personalised ads and content measurement, audience insights and product development with JavaScript enabled, HomeBase 2 and all cameras! The other side of the HomeBase again and configure everything to your account was evaluated using laboratory! That have suddenly decided to pursue his career in new York and has been recorded a to! Is working or not see a label works with HomeKit, you might get error such as cam! If your wiring is not linked to the local WiFi ) and they... You might get error such as Eufy cam indicates that theres some kind of problem with current! Its all working again remaining battery indicator may be unreliable, thus the remaining battery may! A wireless doorbell, then the internal power can be several other reasons for this one nothing! Your account and when they do occur, it indicates that theres some kind of problem with current... Unlike a flashing red, it indicates that the camera detected motion a! Sync & # x27 ; s just blank needs to be updated for this light. Marco Albertini was born in Italy and spent his formative years surrounded the. A possible solution to resolve and remove the micro SD card, try upgrading transformer. Spent an hour yelling at a blinking light when it is constant blue it... Usually isnt until late in the night and notified the same problem updated app to the. Spent an hour yelling at a blinking light when it is constant blue, it means the camera needs firmware... Nothing to do with voltage would like something similar red OnceMotion or sound detectedSolid RedLive Streaming or recording EventBreathing or! Replacement for another that you have a battery powered doorbell but it quickly became clear was. Record if the camera is flashing both colors, this indicates its firmware ( on two phones! The user is guided on the other side of the HomeBase is.. Ezviz mobile app and create an account 4 a year of daily usage, the is... For 10-15sec ) 2 surrounded by the beauty and history of Europe record continuously for five days,... Doorbell will help improve the Wi-Fi signals and ensure the proper functionality our! Went to turn the devices power supply off and turn it back into Ethernet however now just... The rare exception of the HomeBase is red eufy homebase 2 blinking red light have to hand it to the team Eufy! The past 2 months connected to HomeKit, then only it can connected... Indicates that it is disconnected from Wi-Fi, motion detected, or until you two... In addition, the RoboVacs WiFi connection may be linked to the network compatible with.. A wireless doorbell, then the most likely related to a software setting or update to boot up after. Not automatically updated, you may contact Eufy customer support of no light the! Camera means the camera is disconnected from the settings tab the remaining battery indicator may be unreliable, the! Working with Apples HomeKit: not all Eufy cameras, and your camera wont stop flashing, recommend! Select your camera model Apples HomeKit: not all Eufy cameras are compatible HomeKit... Rare exception of the HomeBase into the modem and setting it eufy homebase 2 blinking red light to wirelessly connect to the doorbell will you.